38 years of experience. Effective mentor with extensive knowledge of ILEGAL ALIEN, REFUGEES AND DRUG ABUSE groups and inspiring mentality. Dedicated to individualized relationships and compassionate listening.
Overview
31
31
years of professional experience
Work History
Mentor, At-Risk Youth
D'Amore Healthcare
03.2021 - Current
Reduced instances of negative behavior by teaching conflict resolution strategies and promoting healthy communication habits.
Boosted self-esteem for at-risk youth through consistent support, encouragement, and positive reinforcement.
Fostered a sense of community within the program by organizing group outings, events, and team-building exercises.
Organized workshops on topics pertinent to at-risk youth, such as bullying prevention, stress management, and career planning.
Inspired personal growth by helping mentees set achievable goals and providing guidance on how to reach them.
Created a safe space for open discussion about sensitive topics such as substance abuse or mental health concerns without judgment or stigma attached.
Supervisor
Insight Global
02.2019 - 04.2021
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Supervisor of Operations
B AND G HOUSE PRINTING
09.1993 - 03.2019
Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Developed and implemented training programs for new hires, improving overall team productivity and performance.
Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.