Jose Niebla
Chico,Ca
Summary
Dynamic Shift Manager with a proven track record at Arby's, excelling in leadership and technical proficiency. Spearheaded a team to enhance efficiency and customer satisfaction, adeptly managing financial records and resolving operational challenges. Achieved notable improvements in team development and financial accuracy, demonstrating exceptional problem-solving and communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shift Manager
Arby's
Chico, Ca
09.2023 - Current
- Supervise and lead a team of employees, ensuring high levels of efficiency, safety, and customer satisfaction
- Address operational challenges, resolve customer complaints, and manage day-to-day workflow
- Handle cash management responsibilities, including balancing registers and preparing daily financial reports
- Foster a positive, team-oriented work environment while maintaining compliance with company policies
Explorer Graduate
01.2018 - 12.2020
- Successfully completed the Anaheim Police Explorer Academy, achieving first place in notebook organization for exceptional attention to detail
- Gained valuable insights into law enforcement procedures, teamwork, and effective communication
- Engaged in ride-alongs, public service events, and hands-on training exercises, building a strong foundation in public safety and community outreach
Participant, Cadet of the Year
01.2013 - 12.2016
- Honored with the prestigious 'Cadet of the Year' award for outstanding performance, commitment, and leadership
- Developed discipline, teamwork, and an understanding of community-focused service
Education
Some College (No Degree) - Mechanical Engineering
California State University, Chico
Chico, CASkills
- Leadership
- Problem-Solving
- Communication
- Organization
- Technical Proficiency
- Team development
- Decision-making
- Financial records oversight
- Employee training
- Cash handling
- Handling customer complaints
- Accurate money handling
Certification
Completion of Anaheim Police Explorer Academy
Awards
- Cadet of the Year: Cops for Kids Program
- First Place in Notebook: Anaheim Police Explorer Academy
Volunteerandcommunityinvolvement
- Participated in public safety events and community outreach through the Anaheim Police Explorers Program.
- Assisted in youth mentorship and community-building activities with Cops for Kids.
Leadershipandcommunityservice
- Cops for Kids Program, Participant, Cadet of the Year, 2013 - 2016, Honored with the prestigious 'Cadet of the Year' award for outstanding performance, commitment, and leadership., Developed discipline, teamwork, and an understanding of community-focused service.
- Anaheim Police Explorers Program, Explorer Graduate, 2018 - 2020, Successfully completed the Anaheim Police Explorer Academy, achieving first place in notebook organization for exceptional attention to detail., Gained valuable insights into law enforcement procedures, teamwork, and effective communication., Engaged in ride-alongs, public service events, and hands-on training exercises, building a strong foundation in public safety and community outreach.
Timeline
Shift Manager
Arby's
09.2023 - Current
Explorer Graduate
01.2018 - 12.2020
Participant, Cadet of the Year
01.2013 - 12.2016
Some College (No Degree) - Mechanical Engineering
California State University, Chico
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