Jose Nolaceo
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable of working multiple hours of overtime, proficient in multitasking and working alone.
Overview
3
3
years of professional experience
Work History
Detention Deputy
Bexar County Sheriff's Office
08.2022 - Current
- Enhanced inmate security by conducting thorough cell inspections and monitoring daily activities.
- Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Assisted in the successful rehabilitation of inmates by providing support and resources for educational programs.
- Collaborated with fellow deputies to develop and implement effective safety protocols, minimizing incidents within the facility.
- Improved relations between inmates and staff by addressing concerns promptly and professionally.
- Reduced contraband introduction into the facility by conducting thorough searches of incoming individuals and packages.
- Provided compassionate care for inmates during medical emergencies, coordinating with healthcare professionals to ensure proper treatment was administered promptly.
- Contributed to the efficient operation of the detention center through accurate recordkeeping, including incident reports, daily logs, and inmate files.
- Supported mental health initiatives within the facility by connecting struggling inmates with appropriate counseling services.
- Facilitated communication between inmates and their legal representatives or family members through careful monitoring of visitation sessions and phone calls.
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Facilitated smooth transitions between shifts by providing detailed briefings for incoming staff members, ensuring seamless continuity of care for inmates.
- Ensured efficient use of resources within the facility by monitoring inventory levels and requesting necessary supplies in a timely manner.
- Regularly conducted security and sanitation checks.
- Responded promptly to emergency situations and provided medical aid.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Supervised and controlled behavior of 80 or more inmates.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Provided counseling and guidance to inmates to boost wellbeing.
- Attended to feeding, housing, and physical well-being of inmates.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Restrained juvenile inmates when disturbances required physical intervention.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Provided assistance and guidance to inmates regarding daily activities.
- Investigated and responded to incidents of inmate misconduct.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Interviewed inmates to obtain information and evidence.
- Prepared reports to document incidents and violations.
Crew Trainer
McDonald's
01.2021 - 06.2022
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Reduced employee turnover by fostering a supportive and engaging learning environment.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Maintained current knowledge of all team position requirements.
Crew Member
SUBWAY®Restaurants
10.2020 - 01.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
No Degree - Criminal Justice
Palo Alto College
San Antonio, TX12.2023
High School Diploma -
South San Antonio High School
San Antonio, TX06.2022
Skills
- Defensive Tactics
- De-Escalation Techniques
- Crisis Management
- Ethical Conduct
- First Aid and CPR
- Spanish Fluency
- Stress Management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Detention Deputy
Bexar County Sheriff's Office
08.2022 - Current
Crew Trainer
McDonald's
01.2021 - 06.2022
Crew Member
SUBWAY®Restaurants
10.2020 - 01.2021
No Degree - Criminal Justice
Palo Alto College
High School Diploma -
South San Antonio High School