Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Madison Boynton

Bangor,ME

Summary

Personable and dedicated worker with extensive experience in, restaurant management, and customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

5
5
years of professional experience

Work History

Assistant Cook Manager

Harlow street eats
Bangor, ME
08.2023 - Current
  • Prepared recipes, menu cycles and portion sizes within restaurant budgets.
  • Evaluated existing recipes and created new dishes when required.
  • Assigned tasks to cooks and dishwashers as needed throughout the day.
  • Assisted in training new employees on kitchen operations and safety procedures.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Recruited and trained new employees to meet job requirements.
  • Analyzed monthly financial reports related to kitchen operations.
  • Conducted daily inspections of all kitchen equipment to ensure proper functioning.
  • Ensured that all health regulations were met during meal preparation and service.
  • Implemented cost-saving measures without compromising the quality of ingredients or services.
  • Trained kitchen staff in safely operating and handling equipment, machinery and utensils.
  • Reviewed customer feedback forms regularly in order to identify areas for improvement.
  • Managed complaints from customers regarding food quality or service issues.
  • Maintained accurate records of food costs, labor costs, and other expenses related to the kitchen operation.
  • Directed preparation, delivery and service of catering and special meal requests.
  • Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.
  • Created menus, planned meals, and ordered food supplies according to budget requirements.
  • Ordered food supplies every week to restock inventory, remaining aware of budgets.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Deli Associate

Hannaford Supermarket
Brewerton, NY
12.2022 - Current
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Organized storage areas to maximize efficiency while keeping products safe from contamination.
  • Cleaned work areas regularly to maintain hygiene standards established by the company.
  • Gave exceptional customer service to guests during peak business periods, resulting in increased sales and [Number]% boost in revenues.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
  • Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
  • Checked expiration dates on packaged goods before placing them on display.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Maintained high level of professionalism while interacting with customers and coworkers alike.

Sanatation

Greenhead Lobster
Bucksport, ME
11.2021 - 11.2022
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Transported trash bags to designated disposal areas.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Followed company uniform, performance and security policies with every job.
  • Washed windows both inside and outside of the facility.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Kept business entrances clean, tidy and professional in appearance.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Scrubbed walls to remove scuff marks or stains.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.

Crew Member

McDonald's Restaurant
Bucksport, ME
05.2021 - 10.2021
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Assembled and served meals according to specific guest requirements.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Maintained safe food handling practices to prevent germ spread.
  • Restocked kitchen supplies including food products and utensils.
  • Brewed and served coffee and tea with preferred add-ins.
  • Presented orders to guests within anticipated service times.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Scrubbed and polished counters to remove debris and food.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Intern

Central Indiana Teen Challenge
Lebanon, IN
07.2020 - 12.2020
  • Organized information from multiple sources into accessible formats for easy retrieval.
  • Supported senior staff members in the completion of complex projects within deadlines.
  • Proofread documents before submitting them for review.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Contributed ideas during brainstorming sessions to generate creative solutions.
  • Implemented strategies to take advantage of new opportunities.
  • Supported various program activities, assisting with administrative tasks.
  • Maintained positive working relationship with fellow staff and management.

Cashier

Long beach Deli
Long Beach, MS
04.2019 - 12.2019
  • Used suggestive selling techniques to promote add-on sales.
  • Followed company security procedures for handling large sums of money.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Lebanon Senior High School
Lebanon, IN
06-2020

Skills

  • Food Presentation
  • Special Diets
  • Menu Planning
  • Waste Reduction
  • Recipe Development
  • Hygiene Standards
  • Knife Skills
  • Cooking Techniques
  • Recipe Creation
  • Inventory Supervision
  • Supply Ordering
  • Recruiting and Hiring
  • Catering Oversight
  • Kitchen Management
  • Sanitation Standards
  • Equipment Inspection
  • Attention to Detail
  • Technical Troubleshooting
  • Documentation Preparation
  • Microsoft Office Expertise
  • Document Scanning
  • Great Eye for Detail
  • Chemical Handling
  • Housekeeping
  • Cleaning and Sanitizing
  • Hazardous Material Handling
  • Exceptional Time Management
  • Supply Inventory Managementretail
  • Money Handling
  • Order Processing
  • Customer Service
  • Loss Prevention
  • Sales Expertise
  • Upselling Strategies
  • Professional Appearance
  • POS System Operations
  • File Management
  • Departmental Support
  • Front Office Management
  • Remote Office Availability
  • Recordkeeping
  • Supervision and Leadership
  • Excellent Communication
  • MS Office
  • Google Drive
  • Networking
  • Calm Under Pressure
  • Dependable and Responsible

Accomplishments

  • Honors Society
  • Rotary Award of Excellents
  • Attendance Award

Timeline

Assistant Cook Manager

Harlow street eats
08.2023 - Current

Deli Associate

Hannaford Supermarket
12.2022 - Current

Sanatation

Greenhead Lobster
11.2021 - 11.2022

Crew Member

McDonald's Restaurant
05.2021 - 10.2021

Intern

Central Indiana Teen Challenge
07.2020 - 12.2020

Cashier

Long beach Deli
04.2019 - 12.2019

High School Diploma -

Lebanon Senior High School

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Madison Boynton