Jose Olivares Gonzalez
Modesto,CA
Summary
Fulfillment associate with expertise in bilingual communication and problem-solving. Demonstrated success in streamlining operations and enhancing training processes, leading to improved inventory management. Key contributor to the SBN1 Fulfillment Center launch in Bristol, Indiana, training new associates in SLAM kickout procedures.
Overview
9
9
years of professional experience
Work History
FC Associate I
Amazon
Tracy, California
01.2018 - Current
- STOW - Stowed inventory, including small and large merchandise, into designated storage pods, ensuring accuracy and organization to support efficient fulfillment operations.
- PICK - Picked customer orders, meeting productivity and quality expectations, ensuring accurate selection and routing of items to outbound processes.
- AFE - Supported multiple AFE functions by packing multi-item customer orders, inducting items from pick totes onto trays, and sorting merchandise into assigned wall chutes to maintain order flow efficiency.
- AFE Problem Solve - Assisted collections check-in dwell lead by retrieving unresolved customer orders from various AFE systems, identifying issues with damaged or incorrect items, and processing eligible inventory back into problem solve wall.Resolved shipment exceptions by addressing serial-number and transparency-code issues to prevent delays and missed deadlines.
- Trained and coached new hires while cross-training associates in AFE pack flow and problem-solving procedures, reinforcing safety, quality, and productivity standards to facilitate smooth operation transitions.
Education
High School Diploma -
Johansen High School
Modesto, CA05-2016
Skills
- Bilingual
- Order fulfillment
- Inventory management
- Quality assurance
- Inventory management
Timeline
FC Associate I
Amazon
01.2018 - Current
High School Diploma -
Johansen High School