Jose Oregon
Santa Fe Springs,CA
Summary
Experienced in customer relationship management, consistently striving to ensure high levels of customer satisfaction and retention. Utilizing persuasive communication techniques to effectively drive sales and foster customer loyalty. Demonstrated track record of collaborating with team members to achieve sales objectives and maintain a positive store environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ride Operator
Knott's Berry Farm
07.2024 - Current
- Operate and maintain amusement park rides, ensuring the safety and enjoyment of guests
- Conduct thorough inspections of ride equipment before each shift to identify any potential hazards or malfunctions
- Managed crowd control during peak hours to maintain orderliness in line queues while maximizing guest satisfaction
Warehouse Clerk
Wavestream Mfg
07.2022 - 10.2022
- Verifying inventory, maintaining logs and cycle counting
- In charge of verifying materials incoming/outgoing
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
Retail Sales Associate
Vans
02.2021 - 06.2022
- Advise customers of sales and promotions, as well as check through inventory to help find the customer's needs
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Cashier/Sales Associate
Ate8 Noodle House
07.2021 - 10.2021
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Agriculture
California State Polytechnic University-Pomona
Pomona, CA12-2025
Associate of Science - Computer Science
Barstow Community College
Barstow, CA06.2022
High School Diploma -
Barstow High School
Barstow, CA06.2019
Skills
- Leadership Experience
- Customer Service
- Organizational Skills
- Culinary experience
- Catering
- Warehouse Experience
- Computer Science
- Packaging
- Communication skills
- Cash Handling Accuracy
- Food service
Certification
- High School Diploma, 06/01/19
- Food Handler Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Ride Operator
Knott's Berry Farm
07.2024 - Current
Warehouse Clerk
Wavestream Mfg
07.2022 - 10.2022
Cashier/Sales Associate
Ate8 Noodle House
07.2021 - 10.2021
Retail Sales Associate
Vans
02.2021 - 06.2022
Bachelor of Science - Agriculture
California State Polytechnic University-Pomona
Associate of Science - Computer Science
Barstow Community College
High School Diploma -
Barstow High School