Jose Orlando Negron
Jersey City,New Jersey
Summary
Seasoned and results-oriented sales professional with extensive experience in driving operational excellence, boosting sales, and optimizing team performance.
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
20
20
years of professional experience
Work History
Sales Manager
Bob's Discount Furniture
04.2024 - Current
- Direct a high-performing sales team of27 employees, driving operational excellence and exceeding revenue goals
- Optimize scheduling systems for greater efficiency, while spearheading recruitment, onboarding, and integration of new talent to strengthen team capabilities
- Supervise warehouse hub operations, ensuring seamless coordination between sales and inventory management, and upholding productivity across warehouse staff
- Lead initiatives to boost new business development, conducting thorough market research to uncover growth opportunities
- Key Contributions:
- Achieved consistent monthly sales performance and generated between $2M and $3M in revenue
- Increased individual sales rep productivity and ensured each team member regularly exceeded $100K in monthly revenue
- Championed employee development by coaching and mentoring staff, resulting in enhanced performance and improved operational processes
- Strengthened inventory management processes, maintained accurate stock levels, and ensured product availability aligned with customer demand
Business Operations Manager (Corporate Retail/Authorized Retail Division)
T-Mobile
01.2021 - 12.2023
- Directed multi-site operations for45+ retail locations, ensured seamless execution of organizational strategies, and fostered an environment of continuous improvement
- Analyzed market trends and performed time-motion studies to identify areas for increased efficiency and cost reduction
- Collaborated with cross-functional teams, including HR, AP, Marketing, and Supply Chain to optimize overall business performance
- Championed operational excellence, maintained strict adherence to process standards, and drove key performance indicators related to efficiency and productivity
- Key Contributions:
- Increased sales by15% through the strategic implementation of new operational practices
- Achieved a25% reduction in operational costs while maintaining high standards of service and efficiency
- Enhanced customer satisfaction by10% by optimizing market-level strategies and conducting thorough market analysis
- Facilitated program launches and sales operational tests to ensure effective change management and smooth transitions
- Fostered professional growth within team and established processes that encourage skill development and high performance
Integration Operations Manager (Systems)
T-Mobile
07.2020 - 01.2021
- Oversaw integration and optimization of Legacy Point-of-Sale systems with keen focus on enhancing operational efficiency
- Conducted immersive leadership training to bolster team performance and operational excellence
- Addressed customer feedback proactively and improved satisfaction rates significantly
- Key Contributions:
- Increased customer satisfaction by20% through proactive feedback response and issue resolution
- Led cross-departmental collaboration efforts, resulting in more cohesive operational strategies and processes
- Championed immersive leadership training programs that drove efficiency and reduced operational errors
- Streamlined store operations and achieved a25% boost in productivity by implementing improved procedures and systems
- Fostered a culture of continuous improvement, leading to enhanced operational standards and practices
District Performance Operations Manager
Sprint
01.2017 - 06.2020
- Managed operational excellence and mitigated sales impediments across52 locations to ensure adherence to corporate standards and strategic objectives
- Provided strategic support to high-risk stores, resulting in sustained performance improvements and regional growth
- Championed professional development, coached field leaders on implementation strategies, and fostered a culture of continuous improvement
- Key Contributions:
- Coached field leaders on effective change management, leading to streamlined program launches and operational tests
- Collaborated with cross-functional departments to represent sales and field operations and contributed to company-wide initiatives and talent development
- Enhanced procedural compliance by12% and achieved a #1 ranking in Regional RYG (Operational Excellence) reports for six consecutive months
Sales Market Manager (Multi-Unit)
Sprint
01.2015 - 01.2017
- Deployed recruitment strategies to enhance team capabilities and performance
- Led successful nationwide rollout of the Store-within-a-Store (SWAS) initiative across52 locations, increasing brand presence and improving customer engagement
- Directed operations and sales for15 top-tier retail locations and fostered a culture of leadership and high performance
- Coordinated cross-functional efforts with HR, Marketing, and Supply Chain to optimize operations and drive sales growth
- Key Contributions:
- Pioneered the SWAS initiative, resulting in a25% uplift in customer satisfaction scores
- Drove a12-15% sales increase by recruiting, mentoring, and developing store managers
- Cultivated a high-performance culture that consistently exceeded revenue targets across multiple stores
- Enhanced team performance through strategic recruitment and contributed to the company's operational success
Business Development Manager II (Enterprise)
Sprint
01.2013 - 01.2015
- Devised comprehensive sales strategies and attained significant month-over-month growth
- Collaborated with cross-functional teams to optimize sales operations and customer engagement
- Oversaw strategic accounts to ensure consistent growth and customer satisfaction
- Maintained focus on operational excellence and drove efficiency and team productivity through effective leadership
- Key Contributions:
- Gained10% increase in retail sales by conceptualizing and executing business plans for Enterprise customer programs
- Managed three key National Enterprise Accounts and achieved consistent month-over-month growth
- Directed sales operations for major accounts including Citibank, Chase, and National Amusement, leveraging relationships to enhance business performance
- Championed cross-departmental collaboration to streamline processes and improve sales outcomes
- Maintained high standards of operational excellence and contributed to sustained business growth and team efficiency
Education
Business Operations Manager Certification -
University of Phoenix
Phoenix, AZ05.2024
Manager Program - PMP Certification Readiness - PMP Certification Training
PM-PROLEARN
Frederick, MD01.2021
Skills
- Sales Operations Management
- Sales Strategy Development
- Customer Satisfaction Improvement
- Budgeting & Forecasting
- Strategic Planning & Execution
- Business Development
- Team Leadership & Training
- Cross-Functional Collaboration
- Cost Reduction Strategies
- Continuous Improvement Initiatives
- Recruitment & Talent Acquisition
- Retail Management
- Revenue Growth Optimization
- Market Analysis & Research
- Stakeholder Engagement
- Sales coaching
Languages
English, Fluent
Spanish, Fluent
Awards
“Winners Circle” Award,2020, Recognized for outstanding frontline support and team leadership, representing top1% of employees within company., “Above and Beyond”, “Winners Circle”, and “Peak” -43 nominations
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementHealthcare benefits401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Data analysis and visualization (Excel, Power BI)
SAP
Customer Relationship Management (CRM)
Enterprise Resource Planning (ERP)
Accomplishments
- Collaborated with a team of 20 in the development of Time in Motion Study.
- Documented and resolved Supply Chain Regional issues, leading to increased sales growth.
- Supervised team of 40+ staff members.
- Earned the “Winner Circle” Award in 2021 for successful training and supporting senior leadership and retail management within the Northeast Region
Timeline
Sales Manager
Bob's Discount Furniture
04.2024 - Current
Business Operations Manager (Corporate Retail/Authorized Retail Division)
T-Mobile
01.2021 - 12.2023
Integration Operations Manager (Systems)
T-Mobile
07.2020 - 01.2021
District Performance Operations Manager
Sprint
01.2017 - 06.2020
Sales Market Manager (Multi-Unit)
Sprint
01.2015 - 01.2017
Business Development Manager II (Enterprise)
Sprint
01.2013 - 01.2015
Manager Program - PMP Certification Readiness - PMP Certification Training
PM-PROLEARN
Business Operations Manager Certification -
University of Phoenix
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