JOSE OROZCO
Fullerton,CA
Summary
A profit-driven and recognized Multi-Unit Management professional, bringing years of experience in handling multimillion-dollar restaurant operations and producing top- performing teams. Demonstrates success in achieving exceptional outcomes with top-line sales, bottom-line profit, and expanding business growth through providing visionary leadership in a highly competitive marketplace. Holds remarkable expertise in financial analysis of profit and loss to control overhead expenses, maximize profitability, and boost revenue growth. A well-organized individual with exceptional team building capability and cultivating constructive environment seeking a challenging position to perform consistently and bring customers the best experience possible.
Overview
7
7
years of professional experience
Work History
District Manager
Public Storage
08.2022 - Current
- Built positive and productive relationships with property and field leadership.
- Supervised 14 locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
Area Manager
Fresh Brothers Pizza
08.2020 - 08.2022
Key Achievements
- Helped four restaurants attain the highest CER scores in the assigned area by offering industry-leading customer services
- Improved district-wide employee turnover rate by directing the launch and application of new training tools for the workforce development
Core Responsibilities
- Managed a team of 20+ employees in each of 4 restaurants for seamless execution of restaurant operations
- Coordinates food cost control initiatives and continual process improvements to optimize business performance
- Achieved unit-specific performance targets, i.e., customer satisfaction, service standards, and margin improvement
Certified Training Manager
Chipotle Mexican Grill
08.2015 - 08.2020
Key Achievements
• Recognized as 'Restaurateur' for consistently meeting and exceeding food safety and quality metrics
• Provided fiscal, strategic, and operational leadership to accomplish earning projections while emphasizing controlling F/B and labor
costs
Core Responsibilities
• Enhanced efficiency of the restaurant operations via implementing sustainable training systems, administering in-service training, and validating employees on key operational elements
• Ensured memorable dining experience through serving as an ambassador to guests
Education
Administration, Business Management
College of The Desert
Bachelor of Arts - Business Management
California State University - San Bernardino
San Bernardino, CABachelor of Arts - Business Management
University of Arizona
Tucson, AZ05.2024
Skills
- PROFESSIONAL ATTRIBUTES
- Multi-Unit Management
- Business Development
- Strategic Planning and Implementation
- Relationship Building
- Staffing and Scheduling
- Recruitment and Hiring
- Inventory Control
- Process Improvement
- Customer Services
- Communication
- Critical Thinking
- Problem-Solving
- Decision-Making
- Risk Mitigation
- Conflict Resolution
- Sales & Marketing
- Profit & Loss Management
- Regulatory Compliance
- Training, and Development
- Vendor Management
- TECHNICAL SKILLS
- Microsoft office (Word, Excel, PowerPoint)
- Indeed, management assessment
- Supervisory skills
- Motivating & assessing employees
- Staff Management
Timeline
District Manager
Public Storage
08.2022 - Current
Area Manager
Fresh Brothers Pizza
08.2020 - 08.2022
Certified Training Manager
Chipotle Mexican Grill
08.2015 - 08.2020
Administration, Business Management
College of The Desert
Bachelor of Arts - Business Management
California State University - San Bernardino
Bachelor of Arts - Business Management
University of Arizona