Jose Orozco
Summary
As a Manager, I have strong leadership skills to motivate and support teams in achieving goals. I'm dedicated and go the extra mile to get tasks done efficiently. I excel in dynamic environments, quickly adapting to changes and making smart decisions. My excellent communication and people skills allow me to build positive relationships with staff and customers. I'm great at problem-solving, finding creative solutions to improve operations. I pay close attention to details and always aim for exceptional customer service. Being a team player is natural to me, as I encourage collaboration and contribute to the team's success. With a friendly and approachable demeanor, I create a welcoming atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lease Operator
Exxon
09.2024 - Current
- Data logging and collection: Collection numerous sets of data and logging them into a system so trends may be recognized and recorded
- Problem solving: Using the data collected to find out which variables to change that will correct improper functioning with the equipment
- Collaboration: Working alongside different teams to address all issues in the most efficient way possible
- Operation management: Keeping track of any and all assets that pertain to the job being done and making sure everything is organized and easy to reference when needed
Manager
City of Carlsbad
05.2018 - 08.2024
- Chemical Monitoring: Responsible for regularly checking and maintaining proper chemical levels in pools and water attractions to ensure a safe and clean environment for guests.
- Training and Supervision: Conducting training sessions for staff members on safety protocols, customer service, and operational procedures. Additionally, providing supervision and guidance to ensure smooth operations and adherence to park policies.
- Schedule Management: Creating and managing employee schedules, taking into account staffing needs, availability, and operational requirements. Ensuring adequate coverage for all areas of the park.
- Maintenance and Facilities: Overseeing maintenance activities to ensure that all equipment, rides, and facilities are properly maintained and functioning efficiently. Coordinating repairs and addressing any issues promptly to minimize disruptions for guests.
- Public Relations and Concession: Assisting with public relations efforts, including handling guest inquiries and resolving any concerns or complaints. Additionally, overseeing concession operations to maintain high-quality service and optimize profitability.
Bartender
Elks lodge 1558
11.2023 - 05.2024
- Having fine-tuned my bartending skills, I smoothly handle busy settings while providing excellent service to guests.
- My ability to whip up various cocktails ensures everyone finds something they enjoy, making me a popular choice for events.
- Besides mixing drinks, I'm adamant about keeping the bar clean and organized, ensuring a tidy space for both staff and customers.
- Regulars often praise my friendly nature, attention to detail, and dedication to making their time at the bar enjoyable.
Teen Director
Boys & Girls Club
08.2023 - 02.2024
- Program Development: Create and organize a variety of programs and activities that cater to the interests and needs of our teenage members. These may include academic support, career guidance, leadership training, and fun recreational events.
- Mentorship: Build positive and supportive relationships with our teenage members, offering them guidance and support in a safe and inclusive environment. Help them develop personally, build character, and boost their self-esteem.
- Youth Engagement: Create an environment that's engaging and friendly, making sure that teens feel connected to the Club and its activities. Encourage their participation and lead discussions on topics that matter to them.
- Behavior Management: Maintain a well-behaved and orderly atmosphere within the Teen Program. Enforce the Club's rules and address any behavioral issues promptly and appropriately.
- Community Outreach: Work together with local partners, schools, and parents to promote our Teen Program and ensure that it meets the needs of the community's teenagers.
Education
Bachelor of Business Management - Entrepreneurship
New Mexico State University
Las Cruces 05-2023
Skills
- Communication and Relations
- Critical Thinking and Problem solving
- Attention to detail
- Customer Service
- Adaptability
- Teamwork
Accomplishments
Fintech Business Lab Finalist NMSU May 2023
A three round competition designed to mimic the creation of a tech business and pitch it to investors in a professional manner.
Rotary Youth Leadership Award - RYLA Rotary
A camp for selecting students that was designed to highlight leadership qualities and develop of a network of strong men.
NMSU Graduate Student - MBA
Certification
AED/First Aid Red Cross May 2023
Timeline
Lease Operator
Exxon
09.2024 - Current
Bartender
Elks lodge 1558
11.2023 - 05.2024
Teen Director
Boys & Girls Club
08.2023 - 02.2024
Manager
City of Carlsbad
05.2018 - 08.2024
Bachelor of Business Management - Entrepreneurship
New Mexico State University
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