Jose Ortiz
Newark,DE
Summary
Qualified Manager seeking situation that allows me to use my knowledge as a full-time Manager.
Overview
2013
2013
years of professional experience
1
1
Certification
Work History
QA Inspector
Dow Chemical
- Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
- Ensured compliance with industry standards by diligently following inspection protocols.
- Facilitated open communication between production staff and quality assurance teams to foster a collaborative work environment focused on achieving common goals.
- Supported internal audits by providing necessary documentation and evidence of compliance with relevant regulations and standards.
- Conducted thorough testing of raw materials to ensure their suitability for use in manufacturing high-quality products.
- Reduced defect rates by closely monitoring production processes and promptly addressing any deviations.
- Provided valuable input during product design reviews, helping to identify potential quality risks early in the development process.
- Enhanced production efficiency by implementing effective QA processes and procedures.
- Collaborated with cross-functional teams to pinpoint root causes of defects and implement corrective actions.
- Actively participated in regular review meetings with management, sharing insights on quality trends and proposing solutions for improvement.
- Evaluated effectiveness of corrective actions taken in response to identified quality issues, ensuring long-lasting improvements were achieved.
- Implemented continuous improvement initiatives by regularly reviewing and updating inspection processes based on feedback from team members and industry best practices.
- Increased customer satisfaction with timely identification and resolution of quality issues.
- Assisted in the development of comprehensive Quality Control Plans, leading to more efficient production processes.
- Contributed to the development of training materials for new QA inspectors, ensuring a standardized approach to inspections across the team.
- Trained other workers in inspection and testing procedures.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Operated and maintained testing equipment.
- Assisted in developing inspection and testing protocols.
Internet/eBay Manager - Inventory Manager- Asst. Finance Manager- Sales Professional
Willis Automotive of Middletown
01.2009 - 06.2012
- Administered sales of finance and warranty products to customers
- Maintained knowledge on all extended warranties for automotive and made sales accordingly
- Established and maintained good working relations with various finance sources
- Prepared necessary paperwork and submitted it for approval
- Monitored rate quotations and made necessary documents
- Reviewed paperwork and ensured correct details
- Responsible for maintaining Internet website inventory
- Responsible for checking in all incoming inventory and ensuring proper display of paperwork
- Responsible for creating and maintaining eBay account and sales for dealership
- Responsible for opening and closing the doors for business
- Various other responsibilities throughout
- Was held accountable to maintain a 10-car per month sales average in addition to managerial obligations, and have been able to stay in the top 2 of sales virtually every month
Education
High School Diploma -
Newark Senior High School
Newark, DelawareBusiness & Finance Degree - not completed
Wesley College
New Castle, DelawareDiploma - Professional Finance & Insurance Management
ADM Marketing Group, Inc.
Camp Hill, PennsylvaniaSkills
- Positive experience in structuring both conventional and Special Finance applications
- Ability in managing approvals for the most profit and making necessary sales for the dealership
- Exceptional knowledge of Red Flag federal credit regulations
- Operational knowledge of Dealership procedures and principles
- Outstanding ability to ensure compliance to all federal regulations
- Immense ability to work with a team and adapt to changes
Affiliations
- Northern Delaware Football Referees Association
Certification
- Occupational Health and Safety Technologist (OHST) - Board of Certified Safety Professionals.
- Certified Safety Professional (CSP) - Board of Certified Safety Professionals.
- Certified Quality Inspector (CQI) - American Society for Quality (ASQ).
- OSHA Certified
- CPR/AED Certification
- First Aid Certification
- Six Sigma Certification
- Forklift Certification
Languages
Spanish
Limited Working
Timeline
Internet/eBay Manager - Inventory Manager- Asst. Finance Manager- Sales Professional
Willis Automotive of Middletown
01.2009 - 06.2012
Diploma - Professional Finance & Insurance Management
ADM Marketing Group, Inc.
QA Inspector
Dow Chemical
High School Diploma -
Newark Senior High School
Business & Finance Degree - not completed
Wesley College