Jose Ortiz
Stevenson,AL
Summary
A motivated and talented individual with leadership ability and a solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.
Overview
9
9
years of professional experience
Work History
Kitting Associate
DSV
02.2025 - Current
- Train new hires on kitting, safety, and equipment, ensuring smooth operations and compliance.
- Conduct quality checks on kits for accuracy, enhancing distribution efficiency and reliability.
- Use barcode scanning to track kits, improving inventory management and reducing errors.
- Manage supply replenishment, ensuring continuous workflow and minimizing production delays.
Deli Associate
Publix
09.2023 - 01.2025
- Prepared deli products according to food safety standards and quality guidelines.
- Assisted customers with product selection, ensuring exceptional service and satisfaction.
- Maintained cleanliness and organization of deli counter and equipment for safety compliance.
- Operated slicing machines and scales to accurately prepare customer orders.
- Trained new associates on deli procedures, product knowledge, and customer service excellence.
Server/Bartender
Topgolf
01.2021 - 08.2023
- Provided exceptional service and mixed drinks, boosting customer satisfaction and repeat visits.
- Collaborated with team to streamline service processes, leading to faster service and happier customers.
- Trained new servers on menu offerings, service standards, and operational procedures for efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
System Administrator
U.S Air Force
09.2016 - 11.2020
- Managed network infrastructure, enhancing uptime and user satisfaction.
- Implemented security protocols, reducing incidents and ensuring compliance.
- Optimized server performance, resulting in faster processing and improved efficiency.
- Trained team on system updates, fostering a collaborative and knowledgeable environment.
- Resolved technical issues swiftly, minimizing downtime and maintaining productivity.
Education
High School Diploma -
Austin High School
Decatur, AL05-2016
Skills
- Project Management
- Time Management
- Customer Relationship Management
- Data Analysis
- Microsoft Office
- Attention to detail
- Workplace safety
- Complex Problem-solving
- Relationship building
- Work Planning and Prioritization
- Client engagement
- Inventory management
Timeline
Kitting Associate
DSV
02.2025 - Current
Deli Associate
Publix
09.2023 - 01.2025
Server/Bartender
Topgolf
01.2021 - 08.2023
System Administrator
U.S Air Force
09.2016 - 11.2020
High School Diploma -
Austin High School