Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Jose Osorio-Hernandez

Fayetteville,GA

Summary

Driven Auto Repair Shop Owner with a track record of strengthening business partnerships and maximizing profits through meticulous budget management. At A&X Granite, excelled in customer service and inventory control, enhancing sales and store efficiency. Skilled in automotive diagnostics and team collaboration, consistently delivering high-quality repairs and fostering workplace excellence. Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations. Hardworking Mechanic successful at completing inspections, maintenance and repairs on most vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

17
17
years of professional experience
4
4
years of post-secondary education

Work History

Auto Repair Shop Owner

Self-employeed
03.2024 - Current
  • Strengthened business partnerships with suppliers, negotiating competitive pricing for parts and materials.
  • Maximized profits with careful budget management, monitoring expenses closely to minimize overhead costs.
  • Upheld rigorous quality control standards by conducting thorough inspections of completed repairs before releasing vehicles back to customers.
  • Ensured high-quality repairs by staying up-to-date on industry trends, technology advancements, and best practices.
  • Manage multiple calls and messages from customers while also performing multiple hands on tasks.

Shop Manager

A&X Granite
01.2016 - 03.2024
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.

Granite Polisher

Intown Designs
01.2009 - 01.2016
  • Streamlined project timelines by effectively coordinating with other team members and departments involved in the fabrication process.
  • Developed and implemented effective workflow processes, optimizing time management for multiple projects.
  • Helped establish company reputation for excellence through dedication to producing high-caliber work consistently.
  • Improved workplace efficiency with regular maintenance of polishing tools and equipment.

Restaurant Waiter

El Charro Mexican Grill
02.2008 - 10.2008
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Creekside High School
Fairburn, GA
08.2000 - 05.2004

Skills

  • Automotive diagnostics
  • Vehicle Inspection
  • Technical knowledge
  • Automotive Repair
  • Mechanical Aptitude
  • Willing to Learn
  • Teamwork and Collaboration
  • Customer Service
  • Team Player
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Brake servicing
  • Maintenance and repairs
  • Problem-solving abilities
  • Oil Changes
  • Multitasking
  • Reliability
  • Parts Replacement
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Safety awareness
  • Valid Driver's License
  • Workshop Organization
  • Decision-Making
  • Brake systems understanding
  • Vehicle Safety and Maintenance
  • Installing equipment
  • Clean Driving Record
  • Power Tools
  • Inspecting vehicles
  • Vehicle inspections
  • Computerized Diagnostics
  • Team building
  • Visual Inspection
  • Parts Repair and Refurbishment
  • Interpersonal Skills
  • Mechanical Troubleshooting
  • System repairs
  • Professionalism
  • Component and System Testing
  • Goal Setting
  • Work Orders and Documentation
  • Coolant Flush
  • Preventive Maintenance
  • Quality Assurance
  • Forklift safety
  • Scheduled services
  • Aftermarket Component Installation

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Auto Repair Shop Owner

Self-employeed
03.2024 - Current

Shop Manager

A&X Granite
01.2016 - 03.2024

Granite Polisher

Intown Designs
01.2009 - 01.2016

Restaurant Waiter

El Charro Mexican Grill
02.2008 - 10.2008

Creekside High School
08.2000 - 05.2004
Jose Osorio-Hernandez