Hi, I’m
Jose Parra Diaz
Amado,AZ
Summary
Focused welder assistance with 9 months of experience. Skilled at working with metal and shielded metal arc welding with commitment to safety, efficiency and accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level welding position. Ready to help team achieve company goals.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
6
years of professional experience
Work History
Self-employeed
Retail Manager
03.2023 - Current
Job overview
- Exhibited excellent people skills during interaction with employees and customers.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained and developed new employees for ease of transition into team.
- Completed daily paperwork and computer entry of sales data as established by management.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Answered questions about store policies and addressed customer concerns.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Cultivated customer loyalty to enhance retention by delivering outstanding service.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Created visual store strategy based on market trends.
- Reviewed reports of cash and operations to effectively control store inventory.
- Maintained quality brand image exposure in alignment with corporate standards.
- Handled inventories, cash and payroll procedures and managed controllable P&L line items.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Walmart
Produce Clerk
03.2021 - 04.2023
Job overview
- Pleasantly greeted customers and provided prompt and courteous service.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Checked for outdated and overripe grocery items and removed from inventory.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Interacted with guests in friendly and knowledgeable way.
- Greeted store customers and discussed needs.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Managed timely and effective replacement of damaged or missing products.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
Ross Dress For Less
Loss Prevention Associate
05.2020 - 03.2021
Job overview
- Consulted with store managers on bases to perform loss investigations.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Provided loss control reporting for prospects and clients.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Completed loss control surveys for underwriting information and evaluation.
- Established solid client base by identifying company resources, determining client risk factors and promoting solutions that alleviated risk potential.
- Provided meaningful solutions by garnering teams of risk management specialists to meet client needs.
- Built solid client base by identifying company resources, determining client risk factors and delivering risk management solutions.
- Coached and counseled new engineers in client risk management and internal underwriting issues.
Walmart
Produce Associate
09.2017 - 03.2020
Job overview
- Stocked fruits and vegetables and removed old or poor quality products.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Pleasantly greeted customers and provided prompt and courteous service.
- Blocked produce and culled damaged or spoiled pieces.
- Operated balers, power jacks and slicing machines.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Completed prep work on pre-packaged vegetables and fruits.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Completed regular cycle counts and inventory audits.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Ordered produce for following day based on projected needs.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Arizona Eastern Community College
Welding Student
08.2017 - 05.2019
Job overview
- Removed excess slag with arc-cutting, grinding and using other equipment.
- Welded parts using arc, gas-shielded arc and gas equipment.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
- Welded metal components in vertical and flat positions.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Chipped away debris and thick crusts of rust, slag and other materials to ready surfaces for welding.
- Cleaned material surfaces to remove dirt or excess acid using wire brushes and grinders.
- Avoided warping, shrinkage and distortion by carefully controlling welding processes.
- Monitored work area and equipment functionality and reported safety issues to management for effective resolution.
- Inspected pieces for defects, measured and checked with straightedges or templates for compliance with specifications.
- Detected faulty operation of equipment and defective materials and promptly resolved issues.
- Soldered joints by melting and applying solder along edges using soldering irons, gas torches.
- Interpreted verbal and written instructions from work orders and welding blueprints.
- Blew out machines, checked welding leads and wiring and changed filters for preventive maintenance.
- Examined structure and texture of parts to detect imperfections.
Education
Eastern Arizona CollegeThatcher, AZ
No Degree from Welding Technology
University Overview
- 3.8 GPA
- Dean's List Fall and Spring 2017-2018
Education Opportunity CenterYuma
High School Diploma
Skills
- Sales Activities
- Business Management Principles
- Manage Budgets
- Customer Outreach
- Managing Retail Build Outs
- Project Management
- Creating Marketing Plans
- Manage Inventory
- Negotiation
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Retail Manager
Self-employeed
03.2023 - Current
Produce Clerk
Walmart
03.2021 - 04.2023
Loss Prevention Associate
Ross Dress For Less
05.2020 - 03.2021
Produce Associate
Walmart
09.2017 - 03.2020
Welding Student
Arizona Eastern Community College
08.2017 - 05.2019
Eastern Arizona College
No Degree from Welding Technology
Education Opportunity Center
High School Diploma
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