Jose Pastran
Miami,FL
Summary
Healthcare Administrator with proven ability to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
15
15
years of professional experience
Work History
Critical Care Director
Hca
08.2023 - Current
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Increased patient satisfaction scores by 25% within six months.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Scheduled employees for shifts, taking into account patient traffic and employee strengths.
- Monitored and inspected staff processes to eliminate hazards posed for both patients and staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all patients.
- Helped decrease LOS of patients in E.D from an average of 3.7 to 2.5
- Helped improved Fast track extubation for post CABG patients in CVICU and decreased Intubation times for ICU Medical/Trauma patients
- Work with interdisciplinary teams to improve mortality and morbidities rates in patients ranging from Sepsis to medical errors.
Trauma ICU Associate Nurse Manager
Ryder Trauma Center
10.2020 - 08.2023
- Managed 65 nurses and nursing activities in 25-bed Level 1 trauma and burn unit by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Implemented evidence-based practices within the department, leading to improved clinical outcomes for patients.
- Conducted regular audits of nursing documentation to ensure compliance with regulatory requirements and maintain high standards of patient care delivery.
- Conducted performance evaluations for nursing staff, providing constructive feedback to promote continuous improvement in care delivery.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Managed day-to-day operations and workflows for nursing department.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Participated in hospital-wide committees to represent the interests of the nursing department, contributing to the development of strategic plans and initiatives.
Critical Care Nurse/ Charge Nurse
HCA
03.2018 - 09.2020
- Responded rapidly to critical codes to coordinate stabilization treatments and restore vital functions.
- Counseled patients and families on treatments and care options, including discharge and home care instructions.
- Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels.
- Administered medications to treat patients' symptoms and address underlying disease progression.
- Operated critical care equipment to keep patients stable and promote recovery.
- Managed needs of chronically ill and acute patients with well-coordinated treatment strategies.
- Delivered top-notch care exceeding department, hospital and Joint Commission standards.
- Oversaw various aspects of telemetry by administering PA catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation and chest tubes.
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
Infantry Squad Leader
United States Marine Corps
10.2009 - 10.2014
- Mentored junior soldiers on career progression opportunities within the Infantry field, providing guidance on promotion paths and required qualifications for advancement.
- Promoted a culture of continuous improvement within the squad, consistently seeking ways to optimize processes and increase efficiency.
- Ensured mission success with thorough planning, preparation, and execution of tactical operations.
- Implemented risk mitigation measures during operations to minimize potential threats to personnel safety and mission objectives.
- Devised and implemented training plans and combat tactics.
- Coordinated with higher command echelons for resource allocation, sharing valuable intel from ground-level observations to inform decision-making processes.
Education
MBA - Health Business Administration & Management
University of Miami
Miami, FL09.2024
Bachelor of Science - Nursing
Florida National University
Hialeah, FL12.2017
Skills
- Multidisciplinary team collaboration
- Seasoned in medical clinical procedures
- Relationship building and retention
- Patient education and counseling
- Training and mentoring
- Team Building
- Staff Management
Timeline
Critical Care Director
Hca
08.2023 - Current
Trauma ICU Associate Nurse Manager
Ryder Trauma Center
10.2020 - 08.2023
Critical Care Nurse/ Charge Nurse
HCA
03.2018 - 09.2020
Infantry Squad Leader
United States Marine Corps
10.2009 - 10.2014
MBA - Health Business Administration & Management
University of Miami
Bachelor of Science - Nursing
Florida National University