Jose Peña
Orlando
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Licensed Tattoo Artist
Nebula Art Studio
Orlando, FL
10.2024 - Current
- Created custom tattoo designs based on client consultations and preferences.
- Maintained sanitation standards by cleaning and sterilizing equipment and work areas.
- Educated clients on aftercare procedures to ensure optimal healing of tattoos.
- Managed scheduling and appointment bookings to optimize workflow efficiency.
- Developed strong client relationships, fostering repeat business through exceptional service.
Licensed Tattoo Artist
Ink House
Orlando, FL
07.2021 - 10.2024
- Mentored junior tattoo artists, sharing best practices and providing constructive feedback to enhance their skills and career growth.
- Participated in local tattoo conventions, representing the studio while networking with fellow professionals in the industry.
- Increased repeat business through exceptional customer service and attention to detail during tattoo sessions.
Wholesale Associate
Auto Plus Auto Parts
Orlando, FL
03.2018 - 07.2021
- Oversaw inventory management processes to ensure stock availability and accuracy.
- Streamlined order fulfillment processes, reducing processing time and improving customer satisfaction.
- Maintained accurate records of transactions, invoices, and payments for smooth financial operations.
- Mentored junior associates on product knowledge and customer service excellence standards.
Class B Technician
Pep Boys
Orlando, FL
08.2016 - 03.2018
- Performed routine maintenance on various vehicle makes and models.
- Diagnosed and repaired vehicle issues using advanced diagnostic tools.
- Collaborated with team members to enhance service efficiency and workflow.
- Resolved customer concerns promptly, enhancing overall satisfaction with services provided.
- Stayed up-to-date on industry trends and developments, attending workshops, training sessions, or trade shows when necessary.
Education
Diploma in Automotive Technology - Automotive Technology
Universal Technical Institute
Orlando05-2017
Skills
- Client consultation
- Sales support
- Stock control
- Teamwork
- Quick learner
- Customer service
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
Languages
Spanish
Timeline
Licensed Tattoo Artist
Nebula Art Studio
10.2024 - Current
Licensed Tattoo Artist
Ink House
07.2021 - 10.2024
Wholesale Associate
Auto Plus Auto Parts
03.2018 - 07.2021
Class B Technician
Pep Boys
08.2016 - 03.2018
Diploma in Automotive Technology - Automotive Technology
Universal Technical Institute