Jose Pena-Hernandez
Indianapolis
Summary
Dynamic professional with a proven track record at Don Gusto Pj Restaurant, excelling in customer service and team leadership. Demonstrated expertise in budgeting and financial management, while fostering a collaborative environment. Skilled in problem-solving and hazard identification, consistently enhancing operational efficiency and client satisfaction., Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Flip House
Self Employed
02.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Performed skilled plumbing, electrical, and drywall work as needed for comprehensive home remodeling services.
- Optimized material usage through careful planning, reducing overall project costs without compromising quality or aesthetics.
- Reduced material waste by accurately estimating project requirements .
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Owner, Manager
Don Gusto Pj Restaurant
02.2013 - 02.2025
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Chef Manager
MCL Restaurant and Bakery
08.2001 - 02.2013
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Managed staffing schedules, minimizing labor costs while maintaining optimal kitchen performance during peak hours.
- Conducted regular equipment maintenance checks to ensure efficient functionality and reduce downtime due to malfunctions.
- Spearheaded catering efforts for special events, showcasing culinary expertise and generating additional revenue streams.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
J.D. - Commune Law
Universidad Tecnologica De Mexico
Mexico02-2019
J.D. - Business Management
Canterbury University
New York, NY08-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Safe sparring practices
- OSHA
- Excellent communication
- Dependable and responsible
- Organizational skills
- Organization and time management
- Hazard identification
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Flip House
Self Employed
02.2019 - Current
Owner, Manager
Don Gusto Pj Restaurant
02.2013 - 02.2025
Chef Manager
MCL Restaurant and Bakery
08.2001 - 02.2013
J.D. - Commune Law
Universidad Tecnologica De Mexico
J.D. - Business Management
Canterbury University
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