
Over 25+ Years leading in Quality & Operations Management and Continuous Improvement. Managed Technical Quality personnel from 125 up to 4,200 employees. Managed budgets from +$25 M and Achieved various accreditations; from 17025, AS 9100 and ISO 9001. Proficient in quality strategic direction aligned with site operations and customers/corporate expectations. 12 Years experience in lean manufacturing with Automotive as T-1 Supplier (Ford, GM, BMW, VW, Toyota, Nissan, Mitsubishi, Chrysler), 10 Years+ Experience in Aerospace Commercial & Defense (Boeing, Airbus, GE, Lockheed Martin, P&W, Honeywell). 6 Years+ Experience in Oil & Gas Drilling Phase (Shell, Exxon, BP, NOV, Postle, Oceaneering). Coaching sites to effectively flow down customer requirements and priorities aligned with Supply Chain. Effective cross-functional communicator who works well with site level associates, vendors, and customers. Project Management method successfully used to execute action plans related to problem solving, continuous improvement, manage high losses, and APQP.
Strategic Direction as new Culture of Quality to Achieve Zero Defects with a Plan: - Customer Focus Maximize customer communications and minimize customer concerns. During the RFQ, APQP, Contract Review the communication with customers are maximized to avoid misunderstandings or non-clarified requirements. - Leadership Sites aligned to follow a Single Direction, to create the mentality that We are all in this together. Engage all employees' levels to be aligned and follow the same direction conducting daily, weekly, and monthly meetings. - Empowerment & Communication Operations Empowerment and Operational Engagement is creating an environment where the voice of the customer and the voice of employees are taken with equal importance (Daily Management Meeting). - Process Approach Ensuring that every single process is linked and interacted, understood, risk assessed, improved, and standardized, to obtain the most effective measured output (Internal Audits). - Decision Making Based on Data Created the Quality Culture of Teamwork and Decisions Made Based on Data instead of assumptions. Understand that "We can't Manage what we don't Measure" (Metrics, KPI's, Performance Evaluations).