Jose Perez
SAN ANTONIO,TX
Summary
I'm pursuing a opportunity in as a Low Voltage Lead Project tech. Which will allow me grow with the company, while effectively utilizing my versatile skill set.
Extremely self motivated and passionate in whatever I choose to do. I have a strong interpersonal and communication skills which help me handle and deal with different kinds of people and circumstances. Equally effective working independently as well with a team. Approached each day and unique challenges with enthusiasm, patience, and humor. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Tech 2
IES Communications
03.2024 - Current
- Successfully managed multiple projects and several work teams on consistent basis.
- Trained newly hired technicians on proper installation of low voltage wiring systems.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
- Running fiber underground and mico duct. In confined space as well in the Microsoft building.
Lead Technician
Prime Connected
06.2022 - 11.2023
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
Lead Technician
Electra Link Inc.
11.2019 - 06.2022
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Tested components and systems to evaluate performance and identify concerns.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
Quality Control Technician
Time Warner Cable/ Spectrum
05.2001 - 05.2017
- I was a lead underground tech for ten years, in charge of concerns for both in-house and contractors work
- I also did installs and trouble calls when needed
- I was an Inspector (Quality Control) for the last 6 years, communicating quality control information to all relevant departments and contractors
- I worked with trenchers to do sidewalk bores and driveway bores, learned to use all equipment to train others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Education
Associate of Science - Computers
Hallmark University
San Antonio, TX05.1991
High School Diploma -
Burbank High School
San Antonio, TX05.1990
Skills
- Lead specialized in working on concerns
- Customer and Service-Oriented
- Performed installs and trouble calls
- Multiple aspects of cable installation process including cable terminations and labeling
- Installed cable pathway systems (cable trays, cable racks, J-hooks or D-rings)
- Dressed and routed cables into telecommunications closets, modular furniture and other work areas Fiber as well
- Time Management
- Problem-Solving
- Collaboration and Teamwork
- Team Leadership
Accomplishments
- Won 12 Employee of the Month Awards.
- Won 3 TQS Awards for Going Above and Beyond to help customers.
Certification
- Panduit Training Tech
- Certified scissor lift - IES
- Certified Confined Space Authorized, IES-
Languages
Spanish
Native or Bilingual
Timeline
Tech 2
IES Communications
03.2024 - Current
Lead Technician
Prime Connected
06.2022 - 11.2023
Lead Technician
Electra Link Inc.
11.2019 - 06.2022
Quality Control Technician
Time Warner Cable/ Spectrum
05.2001 - 05.2017
Associate of Science - Computers
Hallmark University
High School Diploma -
Burbank High School