Jose Perez
Queens,NY
Summary
Accomplished retail leader with a proven track record at Foot Locker, adept in P&L management and operations, enhancing customer service, and driving significant revenue growth. Expert in team development and strategic planning, consistently exceeding performance goals. Fluent in English and Spanish, excels in dynamic, fast-paced environments.
Overview
13
13
years of professional experience
Work History
Flagship Store Manager - Times Square NYC
CHAMPS
NYC, NY
10.2021 - Current
- Oversee a $10 million store, including AMs and staff.
- Achieved a 2 million sales gain versus the budgeted sales plan.
- Responsible for shrinkage and all expenses.
- Promote the best customer experience through enhanced training of staff.
- Meeting set goals for store location, integrating companies' KPIs.
- Ensure all policies and procedures are executed to company standards.
Flagship General Manager - Times Square NYC
Modell's Sporting Goods
NYC, NY
10.2014 - 08.2020
- Responsible for overseeing the flagship store of the company, which generates $14 million a year and consists of 5 managers and 80 associates.
- Responsible for the recruiting, hiring, training, and evaluating of associates.
- Accountable for managing payroll by properly staffing and scheduling according to the needs of the business.
- Executed visual, operational directives, and initiatives.
- Accountable for controlling shrink, and operational expenses.
Flagship General Manager - Times Square NYC
Aldo
NYC, NY
09.2011 - 08.2014
- Responsible for all store operations of the company's $10 million-a-year flagship store and directly supervised a team of three managers and thirty-five associates.
- Worked closely with our buyers, planners, and analysts to capitalize on sales trends by building assortment plans in a collaborative manner.
- Established operational controls, which led to reduced shrink, increased inventory management, and improved efficiency in the store.
- Responsible for all aspects of the customer experience, and ensure this is the highest priority for the team.
- Directly responsible for the profit and loss management of the building.
Education
High school or equivalent -
Skills
- P&L Management
- Operations Management
- Retail Management
- Strategic planning
- Merchandising
- Recruiting
- Team Management
- Inventory control
- Coaching and development
- Inventory Management
- Teamwork
- Customer service expertise
- Microsoft Office
- Bilingual English/Spanish
- Budgeting and Planning
Timeline
Flagship Store Manager - Times Square NYC
CHAMPS
10.2021 - Current
Flagship General Manager - Times Square NYC
Modell's Sporting Goods
10.2014 - 08.2020
Flagship General Manager - Times Square NYC
Aldo
09.2011 - 08.2014