Jose Perez
Arlington
Summary
Results-driven professional with experience as a BOH Manager at Chick-fil-A, excelling in staff scheduling and problem-solving. Proven ability to enhance operational efficiency through effective communication and safety compliance. Skilled in cable splicing and equipment maintenance, consistently achieving high standards in team collaboration and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Technician
CSI Texas LLc.
Arlington
05.2023 - Current
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Assisted in the development of disaster recovery plans for critical IT infrastructure components.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Utilized hand tools to properly splice cables.
BOH Manager
Chick-fil-A
Grand Prairie
07.2010 - 05.2023
- Scheduled staff shifts based on customer demand and budget constraints.
- Analyzed financial data such as sales figures and profit margins to determine areas of improvement or growth opportunities within the business.
- Implemented safety and sanitation procedures in accordance with local health department regulations.
- Resolved conflicts between kitchen staff members efficiently while maintaining a positive working environment.
- Addressed customer complaints promptly in a professional manner.
- Performed routine inspections of kitchen equipment ensuring it is properly functioning and meets safety standards.
- Collaborated with front-of-house managers to coordinate efficient service times during peak hours.
- Managed daily operations including staffing levels, food production, product ordering, equipment maintenance, and employee training.
Education
High School Diploma -
Lamar High School
Arlington, TX05-2009
Skills
- Cable splicing
- Equipment maintenance
- Team collaboration
- Safety compliance
- Staff scheduling
- Problem solving
- Effective communication
- Problem-solving
- Troubleshooting and Diagnostics
- Multitasking and organization
Languages
Spanish
Native/ Bilingual
Timeline
Technician
CSI Texas LLc.
05.2023 - Current
BOH Manager
Chick-fil-A
07.2010 - 05.2023
High School Diploma -
Lamar High School