Jose Perez
Newburgh,NY
Summary
Responsible and motivated ready to apply strong abilities in a workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills, Highly-motivate employee with desire to take on new challenges, strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Kamps Pallets
Montgomery, NY
06.2024 - Current
- Resolved conflicts between team members in an effective manner.
- Established processes for monitoring customer satisfaction levels.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Implemented quality control measures to uphold company standards.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Proposed or approved modifications to project plans.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Produced thorough, accurate and timely reports of project activities.
- Analyzed business performance data and forecasted business results for upper management.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Communicated regularly with customers to gain insights into their needs.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Recruited and trained new employees to meet job requirements.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Maintained up-to-date knowledge of company products and services.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Collaborated with management on developing strategic plans for achieving business goals.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Updated and maintained databases with current information.
- Worked with cross-functional teams to achieve goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
Asset Protection Specialist
Staples Inc.
Montgomery, NY
04.2023 - 06.2024
- Executed prevention plan for internal and external theft to reduce fraud.
- Initiated associate investigations, uncovering suspicious activities.
- Practice safety programs to validate compliance and established warehouse security procedures to minimize loss.
- Produced well-written reports detailing theft and attempted theft.
- Identified potential theft and alerted management.
- Controlled reduction of loss inventory by protecting company assets.
- Detained shoplifters and contacted local law enforcement for immediate assistance.
- Partnered with local management on basis to conduct loss investigations.
- Maintained safety and security of premises, visitors and employees.
- Reviewed CCTV footage to obtain evidence of theft, and Company policy procedures violations.
- Planned, organized and scheduled strategy collaboration with other asset protection specialists.
- Implemented customer and associate safety protocol to prevent safety issues.Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Maintained accurate records of all inventory transactions, including incoming and outgoing shipments.
- Implemented new procedures for tracking, receiving, counting, and storing items in the warehouse.
- Reviewed purchase orders and invoices to verify accuracy of information prior to shipment or receipt of products.
- Created reports on stock movements, shortages, overages, and other relevant data points for management review.
- Performed cycle counts to track product movement in the warehouse as needed.
- Maintained accurate and up-to-date inventory records.
- Developed and implemented effective inventory control systems.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
Asset Protection Specialist/Inventory Specialist
Gap Inc.
Fishkill, NY
08.2018 - 10.2023
- Executed prevention plan for internal and external theft to reduce fraud.
- Initiated associate investigations, uncovering suspicious activities.
- Detained shoplifters, following local laws and company policies governing apprehensions.
- Practice safety programs to validate compliance and established warehouse security procedures to minimize loss.
- Produced well-written reports detailing shoplifting and attempted theft.
- Identified potential shoplifters and alerted management.
- Controlled reduction of loss inventory by protecting company assets.
- Detained shoplifters and contacted local law enforcement for immediate assistance.
- Partnered with local management on basis to conduct loss investigations.
- Maintained safety and security of premises, visitors and employees.
- Reviewed CCTV footage to obtain evidence of theft, and Company policy procedures violations.
- Planned, organized and scheduled strategy collaboration with other asset protection specialists.
- Implemented customer and associate safety protocol to prevent safety issues.
- Maintained accurate records of all inventory transactions, including incoming and outgoing shipments.
- Implemented new procedures for tracking, receiving, counting, and storing items in the warehouse.
- Reviewed purchase orders and invoices to verify accuracy of information prior to shipment or receipt of products.
- Created reports on stock movements, shortages, overages, and other relevant data points for management review.
- Performed cycle counts to track product movement in the warehouse as needed.
- Maintained accurate and up-to-date inventory records.
- Developed and implemented effective inventory control systems.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
Merchandise Handler
Gap Inc.
Fishkill, NY
06.2015 - 08.2018
- Processed material from cointainers accurately and efficiently.
- Maintained clean work area that adhered to strict safety standards.
- Operated forklifts, power jacks and other motorized equipment to locate and transport material.
- Routed received merchandise to proper storage areas according to product specifications.
- Reviewed work orders to check correctness of deliveries.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Fulfilled orders quickly to accomplish daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Pulled and packed product using various tools and equipment to meet order goals.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Maintained accurate records of all inventory transactions, including incoming and outgoing shipments.
- Implemented new procedures for tracking, receiving, counting, and storing items in the warehouse.
- Reviewed purchase orders and invoices to verify accuracy of information prior to shipment or receipt of products.
- Created reports on stock movements, shortages, overages, and other relevant data points for management review.
- Performed cycle counts to track product movement in the warehouse as needed.
Merchandise Handler
Martin Brower
Harriman, NY
06.2014 - 05.2015
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Achieved productivity and accuracy standards to meet company guidelines.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Used RF scanner to load totes, pallets and carts onto trucks for customer delivery.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Forklift Operator
Manhattan Beer Distrs
Suffern, NY
04.2012 - 06.2014
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maintained current forklift training and certification as required by company policies.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Transported material to correct locations and documented inventory changes.
- Inspected lifts before use to prevent damage to goods.
- Reported safety and quality issues to management.
- Operated power material handling equipment to accurately select and palletize loads.
Education
High School Diploma -
Newburgh Free Academy
Newburgh, NY06.2012
Skills
- Assistant Manager
- Inventory Control Specialist
- Asset Protection Specialist
- Excel
- Report writing abilities
- CCTV Systems
- Training & development
- Relationship building
- Microsoft Office
- Good work ethic
- Fluent in Spanish
- Friendly, positive attitude
- Teamwork and collaboration
- Calm under Pressure
- Workplace Safety
- Discrepancy Resolution
- Computer Tracking
- Database Updating
- RF Scanner Usage
- Recruiting and interviewing
- Budget assistance
- Employee performance evaluation
- Conflict resolution
- Team leadership
- Verbal and written communication
- Problem-solving
- Staff management
- Operations management
- Decision-making
- Staff supervision
- Staff development
- Employee scheduling
- Scheduling and planning
- Employee supervision
- Employee performance evaluations
- Orientation and training
- New hire processing
- Payroll processing
Timeline
Assistant Manager
Kamps Pallets
06.2024 - Current
Asset Protection Specialist
Staples Inc.
04.2023 - 06.2024
Asset Protection Specialist/Inventory Specialist
Gap Inc.
08.2018 - 10.2023
Merchandise Handler
Gap Inc.
06.2015 - 08.2018
Merchandise Handler
Martin Brower
06.2014 - 05.2015
Forklift Operator
Manhattan Beer Distrs
04.2012 - 06.2014
High School Diploma -
Newburgh Free Academy
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