Jose Pichardo
917 Ogden Ave, Apt 3G , Bronx,NY
Summary
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Parent Coordinator
New York City Department Of Education, New York
The Bronx, NY
05.2024 - Current
- Developed and implemented parent involvement programs.
- Organized and coordinated parent-teacher conferences.
- Provided information to parents about school policies and procedures.
- Conducted workshops for parents on topics such as learning strategies, discipline and communication.
- Developed resources to help parents support their children's academic success.
- Assisted in creating a positive school climate through collaboration with families and community groups.
- Communicated with parents via phone calls, emails or letters regarding student progress or behavior issues.
- Worked closely with the principal to ensure successful implementation of parent outreach activities.
Front Desk Concierge
NFC Amenity Management
New York, NY
09.2021 - 01.2024
- Answering calls professionally and assists callers with directions or instructions for the building.
- Maintain a clean work space
- Receive and process incoming and outgoing laundry, shipments and/or mail/packages
- Monitor lobby traffic and alert residents to arriving guests and deliveries.
- Keeping the communal areas tidy and providing a security presence on-site.
- Maintain logbooks for visitors and contractors
Observe monitors for suspicious activities. - Keep track of keys when needed
- Assist management with request for residents
Youth Development Volunteer
St. Luke's Catholic Church
The Bronx, NY
01.2021 - 07.2023
- Provide emotional and spiritual support to young people, offering guidance in matters of faith, personal development, and life decisions.
- Develop and organize youth programs, activities, and events that promote spiritual growth, community involvement, and positive social interaction.
- Organized recreational activities in collaboration with community partners.
- Collaborated with other volunteers on projects that benefit local youth.
- Created a safe and supportive environment for youth engagement initiatives.
- Maintained accurate records of program attendance and participant feedback.
Bilingual Coordinator
People Care
Brooklyn, NY
04.2021 - 09.2021
- Schedules/Assigns Home Health Aides (HHAs/PCAs) to patient cases
- Documents all notes and updates into HHA Exchange
- Verify staff attendance
- Ensures supervision and direction to HA/PCA personnel
- Submits time sheets accurately into HHA Exchange in a timely manner for payroll purposes
- Assists when necessary to schedule HAs/PCAs for in-service
- Reports all incidents immediate to supervisor
- Daily customer service calls to patients
- Maintain accurate schedules clock in/clock out in HHA Exchange
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Floor Manager
Rainbow Shops
New York, NY
06.2017 - 03.2021
- Maintaining a payroll system for all employees, including hourly and salaried personnel, ensuring that all hours are accounted for and effective time cards are issued
- Ensure that all employees are adequately trained and fully qualified to perform job duties
- Monitor the inventory levels of all materials, tools, and equipment
- Assist the operations manager in recruiting, hiring, and training new employees as needed
- Maintain a positive work environment
- Train staff to perform allocated roles
Sales Associate
ZARA
New York, NY
06.2016 - 06.2017
- Welcome customers and offer superior customer service
- Assist clients with their purchases and respond to their inquiries
- Manage cash transactions and payment processing
- Continue to maintain the store's aesthetic presentation, which includes cleaning, organizing displays, and stocking shelves.
- Help with inventory control and replenishment
- Help with opening and closing processes for stores.
- Additional tasks as needed
Summer Youth Employee
Community Association Of Progressive Dominicans
The Bronx, NY
06.2012 - 08.2016
- Assisted in organizing and leading recreational activities for youth participants.
- Maintained records of attendance and program participation.
- Supervised children during lunchtime, recess, and other activities.
- Communicated regularly with parents regarding their child's progress.
- Responded to emergency situations in a timely manner.
- Ensured that each participant was treated fairly and respectfully.
- Monitored areas of the facility used by youth participants.
- Collaborated with other staff members to create a fun atmosphere.
- Supervised children during indoor and outdoor activities, outings and special events.
- Led planned group activities following prepared curriculum and program materials.
- Arranged for and assisted children with snacks and meals.
- Planned, organized, facilitated and promoted diverse recreational programs.
After-School Staff Member
Community Association Of Progressive Dominicans
The Bronx, NY
10.2015 - 04.2016
- Assisted with the development of lesson plans and educational activities.
- Maintained classroom discipline by enforcing rules and regulations.
- Collaborated with other staff members to ensure quality programming.
- Ensured student safety during after-school hours.
- Conducted assessments of students' academic progress and behavior.
- Monitored student attendance at all after-school events.
- Engaged parents in their children's education through regular communication.
- Prepared snacks for students as part of the daily routine.
- Utilized technology, such as computers, tablets, and multimedia equipment for instructional purposes.
- Attended staff meetings to discuss program updates or changes.
Education
Bachelor of Science - Business Administration
CUNY Lehman College
The Bronx, NY12-2023
Associate - Digital Marketing
Borough of Manhattan Community College
New York06.2022
Dental Assistant Certification
Lehman College of The City University of New York
The Bronx, NY09.2021
High School Diploma -
Bronx Bridges High School
Bronx, NY06.2016
Skills
- Customer Service
- Computer Skills
- Fluent in Spanish and English
- Problem-solving
- Collaboration / Teamwork
- Organizational
- Staff Supervision
- Program Support
- Youth development
Timeline
Parent Coordinator
New York City Department Of Education, New York
05.2024 - Current
Front Desk Concierge
NFC Amenity Management
09.2021 - 01.2024
Bilingual Coordinator
People Care
04.2021 - 09.2021
Youth Development Volunteer
St. Luke's Catholic Church
01.2021 - 07.2023
Floor Manager
Rainbow Shops
06.2017 - 03.2021
Sales Associate
ZARA
06.2016 - 06.2017
After-School Staff Member
Community Association Of Progressive Dominicans
10.2015 - 04.2016
Summer Youth Employee
Community Association Of Progressive Dominicans
06.2012 - 08.2016
Bachelor of Science - Business Administration
CUNY Lehman College
Associate - Digital Marketing
Borough of Manhattan Community College
Dental Assistant Certification
Lehman College of The City University of New York
High School Diploma -
Bronx Bridges High School