Jose (Lupe) Pinales
Quality Control Technician-Tester
Haw River,NC
Summary
Competent Quality Control Technician-Tester experienced with customer interactions directly face to face and virtual until the customer is satisfied with product. Expert at daily inspections, obtaining measurements and conducting tests on diverse materials. Dedicated, dependable and focused on making positive impact with careful work. Highly organized with sound judgment, analytical problem-solving skills and decisive nature. NC and coding experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Quality Control Technician-Tester
ABB
Mebane, NC
07.2019 - Current
- Inspected and tested electrical systems to identify connection issues and other faults affecting system performance.
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Examined [Products] for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Repaired faults, reassembled products and completed additional tests.
- Located and investigated production concerns and helped management implement corrective actions.
- Developed and maintained courteous and effective working relationships.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Provided technical support to production personnel.
- Operated and maintained testing equipment.
- Mentored team of 16 on policy, SOP's and assigned tasks.
Senior Field Service Representative
Schneider Electric
Morrisville, NC
10.2022 - 02.2023
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Managed maintenance activities, supervised staff and inspected equipment.
- Trained installers, sales representatives and customer service representatives on electronics products.
- Read diagrams, specifications and service manuals accurately to determine repair actions.
- Traced faults in circuits and components to isolate failures and remove components.
- Properly completed work reports for each field visit.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Trained and supported new hires resulting in better understanding of process flow and safety procedures.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
Fabrication Technician
ABB
West Burlington, IA
09.2015 - 07.2019
- Adhered to lean manufacturing principles to maintain efficiency.
- Selected gauges and types of sheet metal or non-metallic material to meet product specifications.
- Observed safety practices and procedures to maintain safe and clean working environment.
- Organized materials, maintained appropriate levels and avoided waste.
- Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
- Measured parts using calipers, gauges and micrometers to confirm adherence to quality standards on final inspections.
Assembly
Borghi USA
West Burlington, IA
05.2012 - 09.2015
- Calibrated equipment to maintain optimal performance.
- Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
- Conducted quality assurance inspections on finished components and identified issues.
- Sampled and tested final products to check conformance with production tolerances.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Boxed, labeled and transported items to support assembly operations.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ 05.2022 - Current
1 Semester - Electrical Maintenance
Southeastern Community College
West Burlington, IA 01.2019 - 05.2019
High School Diploma -
Fort Madison High School
Fort Madison, IA 09.1996 - 05.2000
Skills
Teambuilding
Product tests
Teamwork and Collaboration
Dependable and Responsible
Excellent Communication
Problem-Solving
Data Entry
Training and Development
Decision Making
Reporting and analysis
Planning and Coordination
Self-Motivated
Certification
AED Adult and infant cpr, NSLS
Timeline
OSHA30
11-2022
Senior Field Service Representative
Schneider Electric
10.2022 - 02.2023
National Society & Leadership Society
09-2022
Bachelor of Science - Business
University of Phoenix
05.2022 - Current
AED Adult and infant cpr, NSLS
11-2021
Quality Control Technician-Tester
ABB
07.2019 - Current
1 Semester - Electrical Maintenance
Southeastern Community College
01.2019 - 05.2019
Fabrication Technician
ABB
09.2015 - 07.2019
Assembly
Borghi USA
05.2012 - 09.2015
High School Diploma -
Fort Madison High School
09.1996 - 05.2000