Jose Pineda
Mission Hills,CA
Summary
Hard-working Back of House Manager with experience overseeing stock rooms and managing daily workers. Excellent communicator with wide range of management skills focusing on multiple projects at once. Driven and loyal employee enjoying personal satisfaction from job well done.
Overview
7
7
years of professional experience
Work History
Back of House Manager
Chic-Fil-A
11.2021 - Current
- Maintained high standards of food safety and sanitation by enforcing strict adherence to guidelines and routine inspections.
- Demonstrated strong leadership qualities by setting clear expectations for staff performance, providing guidance when needed but also allowing for autonomy.
- Balanced staffing needs according to business demands, ensuring adequate coverage during busy periods while minimizing labor costs during slower times.
- Ensured timely preparation of delicious meals by coordinating with front-of-house staff for smooth service flow.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Post Office Mail Clerk
United States Post Office
04.2021 - 11.2021
- Prioritized urgent or time-sensitive deliveries without compromising overall efficiency or accuracy across regular tasks.
- Sorted mail according to size, shape and destination.
- Operated postal machines, including postage meters and mail-processing machines.
- Used automated mail processing equipment to sort and collate mail.
- Ensured timely dispatch of outgoing mail through close coordination with transportation services.
Car Porter
Alfa Romeo Maserati
09.2020 - 04.2021
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Improved dealership appearance by maintaining clean and organized car displays.
Amusement Ride Operator
Universal Studios Hollywood
09.2017 - 12.2019
- Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
- Collaborated with team members to ensure smooth transitions between shifts, maintaining consistent ride operations throughout the day.
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
- Enhanced guest experience by efficiently operating amusement rides and ensuring safety protocols were followed.
- Provided exceptional customer service by answering guest inquiries and addressing concerns in a friendly and professional manner.
Education
High School Diploma -
Littlerock High School
Littlerock, CA05.2014
Skills
- Sanitation Standards
- Kitchen Operations
- Food Safety Compliance
- Staff Training
- Team Leadership
- Delegating Assignments and Tasks
- Coaching and Mentoring
- Operations Management
Photographer
Worked as a freelance photographer in many occasions such as weddings, birthdays, modeling gigs and graduations.
Languages
Spanish
Professional Working
Timeline
Back of House Manager
Chic-Fil-A
11.2021 - Current
Post Office Mail Clerk
United States Post Office
04.2021 - 11.2021
Car Porter
Alfa Romeo Maserati
09.2020 - 04.2021
Amusement Ride Operator
Universal Studios Hollywood
09.2017 - 12.2019
High School Diploma -
Littlerock High School