Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jose Pino

Gainesville,FL

Summary

Dynamic and multilingual professional with a proven track record at Urban Air Adventure Park, enhancing guest experiences and increasing event revenue through exceptional customer service and adaptability. Skilled in conflict management and meticulous attention to detail, I excel in fast-paced environments, demonstrating strong leadership and time management mastery.

Overview

6
6
years of professional experience

Work History

Party Host

Urban Air Adventure Park
06.2023 - Current
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Contributed to company growth by upselling additional services or products when appropriate, increasing revenue per event.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
  • Resolved conflict to maintain fun, positive and safe event environments.
  • Decorated and set tables in accordance with party themes and age groups.
  • Demonstrated adaptability by adjusting party plans on-the-fly based on changing circumstances or guest requests without compromising quality or guest satisfaction.

Cleaning Assistant

Rhino Cleaning Services
01.2019 - 12.2023
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Received consistent positive feedback from supervisors for attention to detail and adherence to company standards.

Education

Associate of Arts - Mechanical Engineering

Santa Fe College
Gainesville, FL
12-2026

High School Diploma -

Horizon High School
Winter Garden
05-2024

Skills

  • English, Spanish, and Portuguese fluency
  • Team player attitude
  • Effective multitasking
  • Teamwork and collaboration
  • Party scheduling
  • Attention to detail
  • Customer service
  • Time management mastery

Accomplishments

    Employee of the Month

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Full Professional

Timeline

Party Host

Urban Air Adventure Park
06.2023 - Current

Cleaning Assistant

Rhino Cleaning Services
01.2019 - 12.2023

Associate of Arts - Mechanical Engineering

Santa Fe College

High School Diploma -

Horizon High School
Jose Pino