JOSE PLACIDO

• Boosted shop productivity by 25% through workflow optimization and team-based repair approaches.
• Trained and supervised a team of 10+ technicians, focusing on safety and service excellence.
• Increased weekly earnings by tracking metrics and fostering customer loyalty.

- Achieved 15% above monthly sales targets by proactive client engagement and identifying customer needs.

- Guided over 200 customers on vehicle features and financing, ensuring personalized service.

- Streamlined negotiation times by 20%, working closely with finance managers on trade-ins and discounts.

- Installed network lines for 300+ clients, achieving a 98% first-time success rate.

- Conducted tests using spectrum analyzers and other tools to maintain connectivity standards.

- Provided support for WiFi products with consistently positive customer feedback.

• Performed preventive maintenance and troubleshooting, reducing equipment downtime by 30%.
• Managed and prioritized 20+ work orders daily, achieving high resident satisfaction.
• Conducted diagnostics to identify and resolve technical issues swiftly, minimizing disruptions and improving equipment reliability.