Jose Ponce
Provo
Summary
Versatile and results-oriented professional with extensive experience in both production and management roles, notably at CupBop. Excelled in enhancing operational efficiency and fostering team collaboration. Demonstrated proficiency in machine operation and critical thinking, achieving significant cost reductions and surpassing quality standards.
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Factory Production Worker
Stouffer's
06.2024 - Current
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Addressed potential safety hazards quickly, reducing the risk of accidents or injuries among staff members.
General Manager
Cupbop
06.2023 - 06.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Assistant Manager
Cupbop
12.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Leader
Cupbop
01.2022 - 12.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Crew Member
Cupbop
07.2021 - 01.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Timpview High School
Provo, UT05-2023
Skills
- Heavy lifting
- Machine operation
- Hand-eye coordination
- Assembly line work
- Safety procedures
- Supervisory skills
- Work order processing
- Cost reduction strategies
- Materials handling
- General housekeeping
- Inventory control
- Critical thinking
Languages
Spanish
Native or Bilingual
Timeline
Factory Production Worker
Stouffer's
06.2024 - Current
General Manager
Cupbop
06.2023 - 06.2024
Assistant Manager
Cupbop
12.2022 - 06.2023
Shift Leader
Cupbop
01.2022 - 12.2022
Crew Member
Cupbop
07.2021 - 01.2022
High School Diploma -
Timpview High School
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