Jose Puentes
Indio,CA
Summary
Hardworking employee bringing 3 years of experience handling all types of cleaning. Dedicated to creating comfortable and clean environment. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
EVS Housekeeper
JFK Hospital
06.2023 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
Retail Sales Associate
Bath & Body Works
09.2022 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High School Diploma -
College of The Desert
Palm Desert, CA06.2024
Skills
- Restroom cleaning
- Sanitation protocols
- Maintaining inventory
- Dusting surfaces
- Time Management
- Customer Assistance
- Cash Handling
- Retail Sales
- Reliability and punctuality
- Flexible Schedule
- Product Knowledge
- Professional Appearance
- Fluent in English and Spanish
Timeline
EVS Housekeeper
JFK Hospital
06.2023 - Current
Retail Sales Associate
Bath & Body Works
09.2022 - 01.2024
High School Diploma -
College of The Desert