Jose Quevedo
Houston,DE
Summary
Dedicated Building Porter with a proven track record at American Landmark Apartments, enhancing tenant satisfaction and retention through exceptional customer service and meticulous maintenance knowledge. Expert in cleaning, emergency response, and security protocols, I significantly contribute to a safe, welcoming environment. Skilled in HVAC maintenance and collaborative problem-solving, my focus is on delivering top-notch results and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Building Porter
American Landmark Apartments
01.2019 - 11.2022
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Ensured safety and security of residents by monitoring building access and promptly addressing any concerns or incidents.
- Contributed positively towards tenant retention rates by consistently delivering exceptional customer service.
- Collaborated with vendors for necessary repairs and maintenance tasks, ensuring quality workmanship at competitive pricing.
- Coordinated with emergency services during times of crisis, ensuring the safety and well-being of all residents.
- Maintained exterior curbside appeal for improved first impressions on prospective tenants.
- Performed cleaning and maintenance duties as directed.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Maintenance Crew Member
Lincon Property Management
01.2017 - 12.2018
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Safely and effectively handled wide range of cleaning products and solutions.
- Installed and maintained plumbing and HVAC systems.
Education
Guatemala Academy of Learning
GuatemalaSkills
- Cleaning Expertise
- Customer service focus
- Painting and patching
- Maintenance knowledge
- Window Washing
- HVAC maintenance
- Security awareness
- Emergency response readiness
- Carpet cleaning
- Fire safety protocols
- Waste Disposal Management
- Supply Stocking and Organization
- Heavy Lifting
- Safety awareness
- Janitorial duties
- Trash pickup
- Groundskeeping
- Power tool knowledge
Certification
A/C license
Timeline
Building Porter
American Landmark Apartments
01.2019 - 11.2022
Maintenance Crew Member
Lincon Property Management
01.2017 - 12.2018
Guatemala Academy of Learning