Jose R. Amador
Phoenix,AZ
Overview
21
21
years of professional experience
Work History
Joint Network Node “JNN” Operations Instructor “Travel Team”
CECOM US ARMY Contractor
Fort Gordon, GA
01.2009 - 01.2012
- Responsible for the training of deploying Army units going overseas on the operation and maintenance of the Joint Network Nodes (JNN)
- Trained soldiers on the telecommunication shelters using Cisco Switches, Cisco Routers, Cisco Call Managers, Promina NX1000, Security Firewalls ASA, Encryption devices such “NSA Approved” KIV7M
- Created a tremendously effective approach for team development by reinforcing commitment to the team, and to change management processes while increasing productivity and improving consistency
- Developed an IT strategic roadmap and enterprise technical architecture to position the travel team, for growth
- Part of the Travel team that was responsible for the quality assurance of the training of deploying units
Senior Spectrum Manager
US ARMY
BAF, Afghanistan
01.2010 - 01.2011
- Championed sizeable projects for the C4I section of the JNCCA (Advising network planners in matters concerning spectrum management; assisting in the preparation of communications annexes, reviewing, approving and submitting satellite request to the approving authority
- Helped deploy and support the first military DSN Cellular communications systems in Afghanistan
- Coordinated Operations with other agencies in the resolution of harmful radio interference
- Network infrastructure support by traveling and doing site surveys, for future bandwidth increase in remote locations
- Managed Operations on the preparation of and prepared technical studies, evaluation, reports correspondence and records pertaining to spectrum management operations
- Gathered information from management, users, and public information to study data patterns to establish a workable system
- Clarified client requirements, business needs for civilian contractors and project objectives, via feedback sessions and client management team/users
- Traveled to various sites in Afghanistan to field and train in the use of the beyond line of site RO Tactical Iridium Radio
- Prepare spectrum specific briefings for commander and staff; develop theater level and higher Army EMS management policy and procedures
Network Control Manager
US ARMY
Camp Victory, Iraq
01.2006 - 01.2007
- Engineer, troubleshoot, and maintain tactical & strategic satellite communication networks
- Train Tech Control Facility (TCF) personnel on the reporting procedures of network outages of the Promina 800s, IGX switches, USC-60, all tactical and strategic satellite links as well as the High Capacity Line of Site (HCLOS) radio systems, and the Line of Site radio systems such as the AN-50, AN-30, and the Orthogon Radios
- Drove Battalion and unit change: revitalized IT legacy and fragmented infrastructure, restructured job roles and Responsibilities at Tech Control Facilities and reengineered technical processes to align with JNCC-I organizational goals
- Created a solid foundation for growth by adhering to best practices for information management systems: Enterprise Information Management, Data Integration, Data Governance, Data Quality, Performance Management
- Expertly led enterprise technology projects from concept through implementation for remote sites, with full accountability for timelines, milestones, risk assessment, and budget
- Strategized project scoping and specifications documents, to clearly communicate future milestones for the NetOps
Network Communications Chief
US ARMY
Puerto Nuevo, PR
01.1996 - 01.2005
- Set the standard where many DGM telecoms were utilized from legacy systems
- Upgraded and transitioned to new MSE standards where a new enterprise system was built to take CO-OP into a new level of operations
- I was placed in charge of managing the training of the Battalion where we had major upgrades and fielding of equipment
- Design, deploy, and support custom Network Diagrams for providing custom needs for the Installation and operations of the AN/TTC-56 Single Shelter Switch (SSS), AN/TTC-39A, AN/TTC-39D (Transportable Automatic Switching Systems), CV-4180 T1LTU/E1LTU Interface (Line Termination Unit), AN/TTC-48(V), Small Extension Node (SEN), TSEC/KY-90 Combat Net Radio (CNR), AN/TTC-46(V), Large Extension Node (LEN), AN/TTC-47, Node Center Switch (NCS)
- Installation and operations, implementation, configuration, reporting, integration, and support for most Electronic Counter Measures (ECCM) platforms
- Provided many ad-hoc reports for senior management, based on data mining and analysis of current operations
- As the Senior Operations Communication Chief, my duties included: Provided direction for systems development life cycle instituted to manage the missions
- Assisted in all the user, system, infrastructure analysis
- Assisted in the database design, development, deployment, training, and support
- Assisted in all the technical development of planning, coordination, and drafting system and network diagrams, to include operator cut sheets to broaden the knowledge base to all signal operators prior to any field exercise
- Assisted in all testing, security issues, user training manuals and training of personnel
- As a Senior IT Operations NCO, my duties included: Clarified Chain of command requirements, needs and mission objectives, via feedback sessions and client meetings, in collaboration with all stake holders
- Collaborated with all sections, external ad companies, third-party technology supply NCO to facilitate communication for successful mission readiness
- Strategized project scoping and specifications documents, to clearly communicate the Network Diagrams
- Assigned Q.A
- Team members to develop test cases, browser requirements, functional analyses of online systems, and worked with internal and external Units
Electronic Repair Technician
Triunfo TV Shop & Novelties
Fajardo, PR
01.1991 - 01.1996
- Responsible for the repairs of electronic equipment such as TV, VCR, Computers, Printers Microwaves Stereo Systems
- Troubleshoot using diagrams and schematics and repaired equipment using FLUX Multi-meters, capacitor testers and oscilloscope
- Maintained daily log sheets and was responsible for the upkeep of work areas
- Coordinated and advised supervisor of maintenance and inventory status of electronic parts, equipment requirements, and any corrective actions
- Utilized advanced technical knowledge and skills to solve highly complex problems that could not be solved by manufacturer’s schematics or similar equipment references
- Worked under little to no supervision and was depended upon to train new technicians on company policies and equipment repair procedures
Timeline
Senior Spectrum Manager
US ARMY
01.2010 - 01.2011
Joint Network Node “JNN” Operations Instructor “Travel Team”
CECOM US ARMY Contractor
01.2009 - 01.2012
Network Control Manager
US ARMY
01.2006 - 01.2007
Network Communications Chief
US ARMY
01.1996 - 01.2005
Electronic Repair Technician
Triunfo TV Shop & Novelties
01.1991 - 01.1996