Jose Ramirez
San Jose,CA
Summary
Proven leader and Certified HVAC Technician with a track record of enhancing student engagement at Oster Elementary Home And School Club and streamlining operations at Wingstop. Excels in creating inclusive environments and improving team performance. Skilled in HVAC controls and customer service, ensuring safety and satisfaction. Achieves continuous improvement without exceeding budget constraints. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
School Activity Leader
Oster Elementary Home And School Club
03.2023 - Current
- Contributed to a positive school climate by consistently demonstrating professionalism and enthusiasm in all aspects of the Activity Leader role.
- Enhanced student participation by incorporating extracurricular activities and team-building exercises.
- Trained new Activity Leaders in school policies and best practices, contributing to a cohesive and well-prepared team.
- Maintained accurate records of student participation in activities, tracking progress towards personal goals or program requirements.
- Championed diversity through inclusive programming designed to celebrate different cultures represented within the school community.
- Evaluated program effectiveness using feedback from students, parents, teachers, ensuring continuous improvement in activity offerings.
- Oversaw budget management for assigned programs or projects, ensuring efficient use of funds while maximizing impact on student experience.
- Improved communication among staff, students, parents by creating newsletters, social media updates, and other informational materials regarding activity offerings.
- Developed strong relationships with parents, staff, and community members to foster an inclusive and supportive environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
Shift Lead
Wingstop
10.2022 - 03.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
HVAC Installation And Repair
IBT College
Santa Clara06.2024
Skills
- Flexibility
- Leak Checks
- HVAC Controls
- Air Conditioning
- Cooling systems maintenance
- Equipment Installation
- Leadership and Inspiration
- Customer Service
- Interdisciplinary Team Collaboration
- Electrical Wiring
- HVAC and Refrigeration Systems
- Refrigeration system evacuation
- Certified HVAC Technician
- Focused on safety
- Valid California driver's license
- Adaptable
- Dedicated Team Player
- Quality-focused
Languages
Spanish
Native or Bilingual
Timeline
School Activity Leader
Oster Elementary Home And School Club
03.2023 - Current
Shift Lead
Wingstop
10.2022 - 03.2023
HVAC Installation And Repair
IBT College
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