Jose Ramos III
Orlando
Summary
Dynamic and dedicated professional with experience at SeaWorld Parks & Resorts, excelling in ride operation and guest engagement. Proven expertise in safety assurance and conflict resolution, ensuring a memorable experience for all guests. Strong communicator with skills in food and beverage service, committed to maintaining a clean and enjoyable environment.
Overview
5
5
years of professional experience
Work History
Ride Operator
SeaWorld Parks & Resorts
Orlando
06.2023 - Current
- Adhered to all safety regulations while operating the rides at all times.
- In a friendly manner, make sure the rider is comfortable, or in need of assistance.
- Load and unload the ride vehicle in a timely manner, checking their lap bars. Providing safety instructions while doing so.
- Welcoming guests to the queue. And engaging with them to emersed them to the ride.
- Monitoring the queue, and making appropriate adjustments based on how long it would get.
- Maintaining a clean and safe work environment.
Publix
02.2021 - Current
- Talked with customers to make their order, and had to remember where all the meats were and even search for them
- Stocked deli display cases with products and rotated items using first in, first out method
- Prepared, packaged, and labeled products for sale to customers
- Sliced and weighed deli meats and cheeses for customer purchase
- Answered customer inquiries about deli products and pricing
- Took orders, answered questions, and performed suggestive selling
- Prepared sandwiches and salads by reading recipes and following instructions
- Provided friendly, courteous service to internal and external customers
Team member
Steak n shake
01.2020 - 02.2021
- I would help customers in everything from customer service to helping in cashiers, making burgers, also trying to make the customer as happy with the product
- Arrived on time for shifts and adhered to company dress code guidelines
- Notified supervisors of item shortages and organized materials in appropriate locations
- Sorted, labeled, and dated merchandise to prevent expirations and product losses
Education
Associate of Arts - Clinical Psychology
Valencia College
Orlando, FL06-2025
High School - Game and Simulation course, Law Studies, Marching Band
Timber Creek High School
Orlando, Fl05.2021
Skills
- Food sales and promotion
- Preparing food items
- Hospitality service Expertise
- Food and beverage service
- Cleaning and sanitization
- Fluent in word document
- Knows how to use excel and powerpoint
- Knows some SQL program
- Communication skills
- Emergency evacuation
- Ticket taking
- Conflict resolution
- Team collaboration
- Safety assurance
- Physical strength
- Fun Enthusiast
- Ride operation
References
- Deborah Springer, 1001 Avalon Park Boulevard, Orlando, FL, 32828, deborah.springer@ocps.net
- Peggy Dominguez, 1001 Avalon Park Boulevard, Orlando, FL, 32828, 321-235-7800 x6142524, margaret.dominguez@ocps.net
- Annie Smith, 1001 Avalon Park Boulevard, Orlando, FL, 32828, 407-928-5875, annie.smith@ocps.net
Volunteer Experience
Refugee Eterno, 06/01/19, 07/31/19, Environmental Clean Up, Volunteered in neighborhood cleaning retention ponds to assist the surrounding environment, Provided Prescription shopping assistance for the elderly
Timeline
Ride Operator
SeaWorld Parks & Resorts
06.2023 - Current
Publix
02.2021 - Current
Team member
Steak n shake
01.2020 - 02.2021
Associate of Arts - Clinical Psychology
Valencia College
High School - Game and Simulation course, Law Studies, Marching Band
Timber Creek High School