Jose Ramos Mercado

• Compiled reports and provided training courses.
• Investigated complaints and expediently resolved concerns.
• Investigated incidents affecting health.
• Assisted with development of health and safety plans for hazardous materials.
• Investigated accidents and analyzed root causes to develop corrective action plans.
• Performed environmental site assessments and provided remediation recommendations.
• Skilled at working independently and collaboratively in a team environment.
• Assisted with development, implementation and continuous improvement of EHS management system processes.
• Developed and implemented programs that improved workplace health, ergonomics and hazard identification.
• Built working relationships with partners to lead and direct assigned projects in implementing cultural changes in safety.
• Maintained safety contingency programs for fire, spill and other emergency response processes.
• Monitored workplace activities to determine compliance with safety regulations and standards.
• Conducted safety audits and inspections to identify workplace hazards and deficiencies.
• Educated employees on hazardous waste management, emergency response and safe work practices.
• Investigated incidents, determining root causes and implementing corrective actions.
• Drove continuous improvement initiatives within environmental health, safety and sanitation areas.
• Reductions of site injuries by 70%.

• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
• Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
• Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
• Trained EMTs in basic life support skills, oxygen therapy, and wound care.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Created and maintained detailed training records and reports for management review.
• Coordinated with department leaders to identify training needs and develop targeted solutions.

• Promoted available resources and connected individuals with services.
• Gave public talks on importance of health education and specific disease prevention and treatment.
• Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
• Taught health education classes for community workers and members of public.

• Provided first aid treatment for Amazon employees while working.

• Respond to any safety calls in the floor or with Amazon premises.

• Implementation of policy to a new launching building.

• CPR AHA instructor.

• Evaluated patients' medical status and monitored vital signs during transit.
• Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
• Remained level-headed and proactive during emergency situations.
• Managed care in field and in-transit, including performing standard testing and administering necessary medication.
• Assessed emergency situations and prioritized medical care for patients.
• Trained newly hired EMTs by offering insight into job duties and assessing shift performance.
• Operated emergency vehicles with caution to keep patients, public and first responders safe.
• Documented all calls in reports detailing type of incident and course of treatment.

• Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
• Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
• Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
• Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
• Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
• Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.