Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
IS Coordinator
University Medical Center Of El Paso
10.2019 - Current
Entered data, generated reports, and produced tracking documents.
Coached employees through day-to-day work and complex problems.
Gathered and organized materials to support operations.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Used job-related software to draft and finalize written correspondence and documentation.
Handled incoming and outgoing shipping and receiving activities.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Utilized proactive communication abilities to resolve employment-related disputes.
Inventoried and ordered medical supplies to maintain availability of products.
Collected and analyzed business data from various departments to prepare reports and presentations for management.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Provided backup to assist in various tasks whenever employee is absent.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Maintain multiple system.
Make Charges for multiple departments and validate the next day.
Optimized organizational systems for payment.
Create requisition to pay vendors, nurses and Doctors.
verify CPT of procedures to pay Doctors.
Material Handler Team Lead
University Medical Center Of El Paso
07.2012 - 10.2019
Supervised team of helpers, laborers and material movers to efficiently complete tasks.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Met or exceeded production goals and objectives by following strict procedures.
Developed and implemented strategies to improve team productivity and efficiency.
Monitored production levels and implemented measures to increase output.
Charge departments and patients for medical supplies.
Create unique numbers for each medical supply, (CDM and Lawson Numbers)
Maintain the system.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment for joint commission.
Maintain Logs of Tissues and Refrigerated items.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Scheduled shifts and shift changes to accommodate workload and customer needs.
Medical Records Clerk
Las Palmas Del Sol Healthcare
11.2010 - 07.2012
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Scanned medical records in digital format for easy retrieval and accessibility.
Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Supported medical staff by providing organized and accurate medical records.
Maintained patient records systems by archiving, scanning and indexing important documents and files.
Processed medical records requests from outside providers according to facility, state, and federal law.
Printed and photocopied documents to provide patients with copies of medical records.
Uploaded physician progress notes, history, and physicals into electronic medical records.
Reviewed charts and flagged incomplete or inaccurate information.
Analyzed complex medical records to identify discrepancies in accuracy and completeness.
Input data into computer programs and filing systems.
Utilized electronic medical record systems to store, retrieve and process patient data to create report.
Researched and resolved medical record discrepancies.
Communicate with Doctors to sign documentation.
troubleshoot computers when the system was down or out of network.
Education
Master of Information System - Information Technology Project Management
University of Phoenix
Tempe, AZ
04.2023
BBA - Business Administration
Foreign School
Ciudad Juarez
03.2020
Skills
Fast learner
Attention to Detail
Responsible
Data Architecture (Business Objects)
5 years experience in Managing
Analyze Data
Knowledge approximately 5000 Medical Supplies
Dashboard Creation
Managing Deadlines
Microsoft Office (Excel, Powerpoint, Word, Access, MS SQL)
Accounting and Financial Management
Software (Soarian Financial, PAC, OR Manager, Cerner, Business Objects, INFOR
Accomplishments
Participate implement Surginet in our department.
Participate in open a new Hospital.
Languages
Spanish
Full Professional
Timeline
IS Coordinator
University Medical Center Of El Paso
10.2019 - Current
Material Handler Team Lead
University Medical Center Of El Paso
07.2012 - 10.2019
Medical Records Clerk
Las Palmas Del Sol Healthcare
11.2010 - 07.2012
Master of Information System - Information Technology Project Management
Certified Registered Nurse Anesthetist at University Medical Center of El PasoCertified Registered Nurse Anesthetist at University Medical Center of El Paso
Registered Nurse (RN II - Critical Care) at University Medical Center of El PasoRegistered Nurse (RN II - Critical Care) at University Medical Center of El Paso