Manage the day-to-day operations of the Ontario warehouse ensuring it is properly staffed to provide excellent service to our customers. Maintains appropriate records and reports for manager. Conduct daily staff meetings. Ensures all associates are in compliance with ISO and GMP training. Hire, train and discipline employees.
Implemented cost-reduction initiatives in the warehouse, such as consolidating shipments and optimizing loading procedures, resulting in reduced operational expenses.
Maintained accurate shipping documentation, streamlining outbound operations to avoid delays or errors in deliveries.
Ensured compliance with industry regulations regarding shipment labels, manifests, customs declarations for international shipments.
Analyzed operational metrics regularly, identifying areas for improvement within the outbound process and implementing necessary changes accordingly.
Enhanced communication between team members, fostering a collaborative work environment that encouraged information sharing and problemsolving.
Managed employee schedules, ensuring adequate staffing levels to meet demand while minimizing labor costs.
Distribution Center Manager
Soligent Holdings
08.2019 - 03.2022
Responsible for the facility, security and buildings maintenance. Review and reduce operational cost. Responsible for the maintenance of good team morale and associate output. Improved quality and productivity by continually improving process and procedures. Attend safety meetings and cascade any safety requirements to areas of responsibility.
Operations Manager
Performance Team
07.2018 - 02.2019
Accountable for providing leadership, direction and support for 8 front line supervisors and up to 120 associates. Manage operations to accomplish facility and company business goals. Operate the department in a cost efficient, quality-oriented manner to achieve excellent customer service. Monitored and maintained a quality working environment and promoting effective employee relationships.
Operations Supervisor/Manager
Port Logistics Group USA
03.2013 - 06.2018
Responsibilities include but not limited to shipping/receiving and put away. Instrumental in the overall day to day operations of the warehouse. This includes the proper staffing of associates in order to meet KPI’s and to control variable cost in order to meet or exceed our required Gross Margin.
Senior Operations Supervisor
I.D.S. (Li and Fung)
10.2010 - 03.2013
Supervise all warehouse dept. Responsible for Labor planning and staffing of entire warehouse. Instrumental in doing time studies and setting up key metrics within all depts. Report the daily productivity of the shift and explain any discrepancies in actual versus planned production.
Outbound Supervisor
Big Lots Distribution
10.2009 - 09.2010
Supervised 36 associates in a very dynamic conveyor driven outbound dept. Ensured payroll was done on a weekly basis. Responsible for meeting dept. key metrics. Made sure all trailers met load count and quality using AS400 computer system. Hired, trained and disciplined associates. Understand pay for performance programs such as “POWER”. Worked with staffing agency to ensure proper staffing on daily basis.