Jose Rivery
Bradenton,FL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Lowes Home Improvement Stores
Bradenton,Fl, Florida.
05.2020 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Recommended accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Maintenance Engineer
Holiday Inn Express Hotel Suites
Bradenton Fl., Florida
01.2021 - 05.2020
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Developed process improvements to increase reliability and equipment performance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Conducted cost estimates and performed preventive maintenance items.
- Organized and directed maintenance shutdowns and startups.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Diagnosed and resolved machine operation variations and equipment problems.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Reported issues to property manager so effective resolutions could be put into place.
- Positively engaged with customers and maintained professional appearance as company representative.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Wrote and revised maintenance procedures.
- Successfully alleviated [Type] issues by using [Type] troubleshooting method.
- Safely and effectively handled wide range of cleaning products and solutions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Executed tasks within time and budget constraints.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
Maintenance Engineer
Double Tree By Hilton Flagstaff
Reading Pa., Pennsylvania
06.2017 - 05.2018
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Developed process improvements to increase reliability and equipment performance.
- Performed troubleshooting and repair for complex electrical equipment.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Organized and directed maintenance shutdowns and startups.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Adjusted machine settings to maximize performance and equipment longevity.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Diagnosed and resolved machine operation variations and equipment problems.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Reported issues to property manager so effective resolutions could be put into place.
- Positively engaged with customers and maintained professional appearance as company representative.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Successfully alleviated [Type] issues by using [Type] troubleshooting method.
- Created and followed detailed maintenance schedules for [Type] equipment, resulting in [Number]% increase in equipment lifetime.
- Safely and effectively handled wide range of cleaning products and solutions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Checked inventory to restock [Type] and [Type] supplies before leaving for job sites.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Executed tasks within time and budget constraints.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
Education
High School Diploma -
Satellite Academy High School
New York, NY05.1980
Skills
- Excellent people skills
- Professional demeanor
- Social perceptiveness
- Product knowledge
- Shipment processing
- Relationship building
- Adapt to diverse groups
- Exceptional customer service
- Merchandising understanding
- Upselling
- Problem-solving skills
- Product promotions
- Point of sale operation
Well in between jobs I have also restored and flipped seven homes, three in Ct. and four here in Fl.
All Aspect of restoration including painting inside and out, upgrading electrical, framing, sheet rock and plaster, plumbing, buffing out of hardwood floors ,replacing and reglazing of widows and doors, carpentry rough and finish ,tile laying and some roofing.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Maintenance Engineer
Holiday Inn Express Hotel Suites
01.2021 - 05.2020
Sales Associate
Lowes Home Improvement Stores
05.2020 - Current
Maintenance Engineer
Double Tree By Hilton Flagstaff
06.2017 - 05.2018
High School Diploma -
Satellite Academy High School
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