Jose Rivera
Croydon,PA
Summary
Highly adaptable professional with a diverse background in home renovations, legal support, healthcare, and retail. Proven problem solver with extensive experience in financial transactions and thriving in fast-paced environments. Committed to exceptional service and operational efficiency. Worked with my own family business and in notable home renovation projects, including the demolition of an old wooden fence, installation of CMU blocks with a trowel stucco finish, and a black vinyl privacy fence, among others.
Overview
3
3
years of professional experience
Work History
Retail Associate
Flynn O'Hara
Philadelphia, PA
06.2022 - 09.2024
- Ensured accurate till management during peak hours and closing time
- Managed inventory in the stock room, while assisting in rearranging the stock and receiving it in the mornings.
- Managed online orders for shipment and pick-up, as well as managing the in-store orders made for pickup, while separating them and entering all the information into the system.
- Maintained cleanliness across the entire workspace
- Ensured top-quality assistance regardless of language barriers
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Addressed customer questions and concerns regarding products and services.
Office Assistant
van der Veen, Hartshorn, and Levin
Philadelphia, PA
01.2022 - 06.2022
- Assisted attorneys with various administrative tasks such as but not limited to: filing, organizing, retrieving information, billing, providing information to clients and connecting them with lawyers.
- Coordinated pre-meeting processes for incoming clients
- Oversaw reception operations in absence of main office manager
- Managed mail for the office in both receiving and shipping, and carefully handling the high-importance letters.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Reviewed files, records and other documents to obtain information or respond to requests.
Student Intern
Children's Hospital of Philadelphia
Philadelphia, PA
06.2021 - 09.2021
- Investigated detailed processes involved in cellular therapy
- Performed diverse testing methodologies and assays in laboratory settings
- Provided clear and engaging project status reports
- Supported multiple doctors and researchers in executing research procedures and delivering patient services
- Attended weekly team meetings and provided feedback on projects.
- Monitor and uphold hygiene protocols continuously
Education
BS/MS - Construction Management Engineering
Drexel University
Philadelphia, PA06-2028
Skills
- Sales proficiency
- Store maintenance
- Brand representation
- Verbal and written communication
- Sales Promotion
- Self-directed learning
- Positive and engaging demeanor
- Hospitality and accommodation
- Proactivity
- Cleaning and sanitizing
- Customer Engagement
- Reliability
- Damaged goods processing
- Approachability
- Proficient in Hands-On Tasks
- Consistent Punctuality
- Microsoft Office usage
Affiliations
- DUCA (Drexel University Construction Association)
- Drexel SHPE (Society of Hispanic Professional Engineers)
- Drexel CSA (Community Student Association)
- AIME Scholar
- CPR Certified
- Procore Certified
Timeline
Retail Associate
Flynn O'Hara
06.2022 - 09.2024
Office Assistant
van der Veen, Hartshorn, and Levin
01.2022 - 06.2022
Student Intern
Children's Hospital of Philadelphia
06.2021 - 09.2021
BS/MS - Construction Management Engineering
Drexel University