Jose Rivera
Manteca,CA
Summary
Dynamic and results-driven professional with extensive experience at FedEx Ground, excelling in training and mentoring staff. Proven ability to enhance safety awareness and optimize workflow processes. Skilled in equipment operation and effective communication, fostering a collaborative environment that boosts team performance and reduces workplace injuries by 20%.
Overview
2026
2026
years of professional experience
Work History
Package Handler Trainer
FedEx Ground
2021 - Current
- Trained new package handlers on safety protocols and operational procedures.
- Assisted in developing training materials to enhance onboarding process.
- Monitored employee performance and provided constructive feedback for improvement.
- Implemented efficient workflow strategies to optimize package handling processes.
- Facilitated hands-on training sessions to ensure proficiency in equipment usage.
- Collaborated with management to identify and address training gaps among staff.
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
- Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
- Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
- Established performance benchmarks based on company standards, monitoring employee progress towards meeting these goals consistently.
Office/ Yard Manager
Ed's Rockery
2017 - 2019
- Managed daily yard operations, ensuring efficient material handling and inventory control.
- Oversaw staff scheduling, optimizing workforce allocation to meet operational demands.
- Implemented safety protocols, enhancing workplace safety and compliance standards.
- Trained new employees on equipment usage and safety regulations, promoting a culture of learning.
- Coordinated with suppliers for timely deliveries, maintaining inventory accuracy and availability.
- Conducted regular inspections of yard equipment and facilities, identifying maintenance needs proactively.
- Streamlined workflow processes to improve efficiency in yard operations and reduce downtime.
- Led team meetings to discuss performance metrics, fostering open communication and continuous improvement initiatives.
- Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
- Enhanced yard efficiency by implementing streamlined processes for inventory management and organization.
- Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
- Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
- Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
- Mentored junior employees, promoting professional growth and development within the organization.
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers.
- Increased safety standards in the yard by conducting regular inspections and ensuring compliance with all regulations.
- Supervised loading and unloading activities on-site to ensure accuracy in shipments while minimizing potential hazards.
- Conducted thorough employee evaluations, providing constructive feedback to improve individual performance levels.
- Coordinated successful shipment deliveries through meticulous planning and communication with transport companies.
- Developed contingency plans to handle unexpected situations such as inclement weather or sudden increase in workload.
- Addressed any issues or concerns promptly, maintaining high levels of employee morale and job satisfaction among the team members.
- Negotiated favorable pricing with suppliers, reducing overall costs of materials and equipment used in the yard.
Car Wash Manager
Dribbles Car Wash
2005 - 2017
- Trained new package handlers on safety protocols and operational procedures.
- Assisted in developing training materials to enhance onboarding process.
- Monitored employee performance and provided constructive feedback for improvement.
- Implemented efficient workflow strategies to optimize package handling processes.
- Facilitated hands-on training sessions to ensure proficiency in equipment usage.
- Collaborated with management to identify and address training gaps among staff.
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
- Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
- Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
- Established performance benchmarks based on company standards, monitoring employee progress towards meeting these goals consistently.
Education
High School Diploma -
Manteca High School
Manteca, CASkills
- Warehouse navigation
- Pallet jack operation
- Loading and unloading
- Order picking
- Safety awareness
- Label reading
- Package sorting
- Warehouse safety
- Barcode scanners
- Product Inspections
- Machine operation
- Labeling
- Physical stamina
- Crew management
- Equipment inspection
- Problem-solving
- Decision-making
- Tagging and labeling
- Teamwork and collaboration
- Work well under pressure
- Attention to detail
- Flexible and adaptable
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Clear communication
- Team collaboration
- Organizational skills
- Active listening
- Effective communication
- Heavy lifting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portugesse
Native or Bilingual
Timeline
Package Handler Trainer
FedEx Ground
2021 - Current
Office/ Yard Manager
Ed's Rockery
2017 - 2019
Car Wash Manager
Dribbles Car Wash
2005 - 2017
High School Diploma -
Manteca High School