Jose Rivera
Human Resources Specialist/manager
Peyton,CO
Summary
Proven Section Leader experienced in establishing and enhancing production initiatives to achieve performance objectives. Well-versed in establishing work priorities to support personnel duties and tasks to promote quality service. Monitors cost-effectiveness and develops countermeasures and process improvement activities to train workers and enhance productivity. Highly efficient Section Manager with MBA degree and proven project and personnel management expertise. Superior organizational and collaborative skills leading to achievement of optimum results.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Section Leader
US ARMY
Joint Base Lewis-McChord, WA
09.2017 - 06.2021
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Coordinated safety improvement activities and training to promote safety awareness.
- Developed production schedules to maintain sufficient shift coverage.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Liaised with manager to discuss adverse trends and identify and resolve staffing issues.
- Created and maintained project documentation to establish operations framework and enable adherence to preset guidelines.
- Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Executed quality assurance audits and addressed non-complying issues to improve section performance.
Section Supervisor
US ARMY
Fort Carson, CO
07.2012 - 09.2017
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Improved user service quality to promote a safe work environment
- Assigned employees to ongoing and special projects to realize adequate staffing.
- Created and maintained project documentation to establish operations framework and enable adherence to preset guidelines.
- Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
- Executed quality assurance audits and addressed non-complying issues to improve section performance.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
- Oversaw, coached and evaluated 30 employees.
- Coordinated schedules and reviewed work performance for staff.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Oversaw loading and unloading of petroleum products in a safe and prudent manner.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 3-member management team with related direct reports.
- Cultivated professional working relationships with peers and supervisors.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Reviewed documentation such as daily, weekly and monthly accountability paperwork for accuracy and compliance.
- Kept accurate and detailed records of personnel progress and productivity.
Education
MBA - Human Resources Management
Grand Canyon University
Phoenix, AZ 05.2020 - 11.2022
Bachelor of Science - Applied Management
Grand Canyon University
Phoenix, AZ 07.2015 - 05.2017
Skills
Preventive Maintenance
undefinedTimeline
MBA - Human Resources Management
Grand Canyon University
05.2020 - 11.2022
Section Leader
US ARMY
09.2017 - 06.2021
Bachelor of Science - Applied Management
Grand Canyon University
07.2015 - 05.2017
Section Supervisor
US ARMY
07.2012 - 09.2017
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