Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Rodriguez

Brooklyn,NY

Summary

Dynamic individual with a proven track record at Sweitzer Linen, enhancing inventory accuracy and customer satisfaction. Expert in daily operations and customer care, adept at staff supervision and mentoring. Achieved significant improvements in order fulfillment efficiency and safety compliance, leveraging interpersonal skills and problem-solving abilities for optimal results.

Overview

10
10
years of professional experience

Work History

Warehouse Manager

Sweitzer Linen
09.2022 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, and replacements.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Delivery Driver, Customer Service Based

Pierless Fish
01.2016 - 03.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Filled out load paperwork and DOT-mandated log books.

Driver/Laborer

Pierhead Construction
01.2015 - 01.2016
  • Implemented GPS technology to efficiently plan routes, improving delivery times while minimizing mileage expenses.
  • Assisted with labor tasks as needed, contributing to overall project completion and success.
  • Enhanced customer satisfaction by delivering goods on time and in excellent condition.
  • Developed strong relationships with clients through professional communication and timely deliveries.

Education

GED -

You Can Community School
Brooklyn, NY

Skills

  • Shipping and receiving
  • Inventory and Stocking
  • Customer care & Service
  • Quality Assurance
  • Billing and Invoicing
  • Interpersonal Relationships
  • Database documentation
  • Problem-Solving
  • Staff Supervision
  • Mentoring and training

Languages

Spanish
Professional Working

Timeline

Warehouse Manager

Sweitzer Linen
09.2022 - Current

Delivery Driver, Customer Service Based

Pierless Fish
01.2016 - 03.2019

Driver/Laborer

Pierhead Construction
01.2015 - 01.2016

GED -

You Can Community School

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Jose Rodriguez