Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Provider
Crossway Home Care Services LLC
08.2024 - Current
Enhanced patient comfort by providing compassionate and attentive care.
Completed household management tasks for clients within private home settings.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed wound care duties diligently, reducing risk of infection and accelerating the healing process.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Followed nutritional plans to prepare optimal meals.
Food Service Manager
Meals On Wheels Collin County
01 2016 - 06 2024
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Reviewed and approved employee schedules and timesheets.
Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
Tracked food production levels, meal counts, and supply costs.
Oversaw training of more than 25 including team members and volunteer staff.
Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Oversaw food preparation and monitored safety protocols.
Formulated and implemented marketing strategies to increase sales and customer loyalty.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Motivated staff to perform at peak efficiency and quality.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Managed staff schedules and maintained adequate coverage for all shifts.
Implemented effective inventory control systems to reduce food spoilage and waste.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Lead Cook
Aramark
08.2006 - 12.2015
Supervised line cooks to monitor food safety and order accuracy.
Delegated jobs within kitchen depending on School traffic and employee skill.
Took over line positions in event of emergency.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
Prepared meals for breakfast and lunch with an average of 800 servings per day.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Inspected freezer and refrigerator daily to check and maintain proper temperatures.
Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
Developed recipes, portion specifications, and standard preparation procedures for all dishes.
Education
High School Diploma -
Estero High School
Estero, FL
06.1990
Skills
Customer Service
Analyzing Finances
Schedule Crew Members
Hiring Procedure
Calendar and Scheduling Software
Quality Control
High-Volume Environments
Critical Thinking
Disciplinary Action
Professional Relationships
Teamwork and Collaboration
Food Safety Management
Inventory Management Software
Service Delivery Management
Staff Supervision
Facility Policies and Procedures
Certification
Certified Texas Food Manager - 5 years (7/12/2023-7/11/2028
Timeline
Provider
Crossway Home Care Services LLC
08.2024 - Current
Lead Cook
Aramark
08.2006 - 12.2015
Certified Texas Food Manager - 5 years (7/12/2023-7/11/2028
Food Service Manager
Meals On Wheels Collin County
01 2016 - 06 2024
High School Diploma -
Estero High School
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