JOSE RODRIGUEZ
Ormond Beach
Summary
Accomplished Supervisor with a proven track record at G2 Secured Staff, enhancing team productivity and customer satisfaction through strategic planning and effective staff management. Skilled in complex problem-solving and employee motivation, I significantly improved operational efficiency and fostered a culture of attention to detail and excellence. Local Delta Trainer, local Record associate and Local Avelo trainer.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
14
14
years of professional experience
Work History
Supervisor
G2 Secured Staff
05.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Pro Services Specialist
Lowe's
02.2017 - 02.2022
- Evaluated current industry trends and competitor offerings to remain knowledgeable about best practices within the field of pro services specialization.
- Collaborated with sales team to develop targeted marketing strategies that drove revenue growth for the company.
- Streamlined internal processes for increased efficiency in handling client requests and project management.
- Provided expert consultation to clients on various aspects of their business operations, offering tailored solutions based on their specific needs and goals.
- Developed and maintained strong relationships with vendors, ensuring quality products and services at competitive prices.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Supervisor of Operations
Benda Contruction/ ATT
07.2010 - 02.2017
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Education
High School Diploma -
Transit Tech High School
Brooklyn, NY06-1994
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Complex Problem-solving
- Strategic planning
Languages
Spanish
Timeline
Supervisor
G2 Secured Staff
05.2022 - Current
Pro Services Specialist
Lowe's
02.2017 - 02.2022
Supervisor of Operations
Benda Contruction/ ATT
07.2010 - 02.2017
High School Diploma -
Transit Tech High School