Jose Rodriguez
Kissimmee
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement. Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
New Balance Outlet
08.2024 - 05.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Certificate - Robotics And Semiconductor
Valencia College
Orlando, FLSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Customer assistance
Accomplishments
- Documented and resolved customer issues which led to beneficiary results.
Certification
- OSHA Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
New Balance Outlet
08.2024 - 05.2025
Certificate - Robotics And Semiconductor
Valencia College
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