Jose Rodriguez
Danvers,MA
Summary
Dynamic and results-oriented professional with extensive experience in garage door installation and customer service, notably with G5 Overhead Doors. Excelled in emergency repairs and problem-solving, achieving superior customer satisfaction scores. Skilled in teamwork and collaboration, adept at enhancing operational efficiency and quality control.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Garage Door Technician
G5 Overhead Doors
01.2023 - Current
- Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
- Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
- Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
- Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
Escavating Laborer
Atlantic Coast Utilities
08.2018 - 09.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Driver
FedEx
03.2017 - 05.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Costumer Service
Viga Eatery Italian Restaurant
04.2005 - 09.2016
- Increased client retention through proactive communication and excellent customer service.
- Expanded business clientele through professional networking and exceptional customer service.
- Received superior customer service satisfaction scores for Number consecutive quarters.
- Maximized client retention through exceptional customer service and timely followups.
Education
Boston Highschool
Boston, VASkills
- Power tool operation
- Hand tool proficiency
- Track alignment
- Emergency repairs
- OSHA compliance
- Garage door repair
- Garage door installation
- Ladder safety
- Weather stripping installation
- Residential door service
- Commercial door service
- Torsion spring adjustment
- Preventative maintenance
- Door opener troubleshooting
- Opener installation
- Spring replacement
- Safety sensor alignment
- Roller replacement
- Sectional door assembly
- Cable replacement
- Residential experience
- Teamwork
- Teamwork and collaboration
- Repairing damage
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Diagnosing problems
- Multitasking Abilities
- Reliability
- Excellent communication
- Following safety practices
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Material handling
- Decision-making
- Heavy lifting
- Detail-oriented
- Maintaining equipment
- Relationship building
- Tool maintenance
- Team building
- Safety protocols
- Hand-eye coordination
- Task prioritization
- Equipment operation
- Mechanical assembly
- Self motivation
- Product knowledge
- Interpersonal skills
- Analytical thinking
- Hardware installation
- Goal setting
- Professionalism
- Interpersonal communication
- Quality control
- Parts inspection
- Preventive Maintenance
Certification
Overhead door specialist
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Garage Door Technician
G5 Overhead Doors
01.2023 - Current
Escavating Laborer
Atlantic Coast Utilities
08.2018 - 09.2021
Driver
FedEx
03.2017 - 05.2019
Costumer Service
Viga Eatery Italian Restaurant
04.2005 - 09.2016
Overhead door specialist
Boston Highschool
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