Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Timeline
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Jose Rodriguez

Jose Rodriguez

New York,New York

Summary

With several years as a project manager I dedicated to identifying and cultivating team members skills and talents

to enhance operational efficiency. My proactive communication skills and problem solving abilities, help me lead my team to high productivity and client satisfaction. As a result I excel and prioritize by completing multiple tasks simultaneously to achieve project goals.

Overview

11
11
years of professional experience

Work History

Project Manager/Draft Technician 2

Allstate Sales Group
Holmdel, NJ
12.2019 - 01.2025
  • Meticulously created and maintained technical fiber optic cable diagrams using tools like Visio, ensuring accuracy by cross-referencing with various platforms and diagrams to align information with project requirements.
  • Effectively provided timely solutions to a wide range of inquiries and concerns through email, including those from the Vice President and other team members, demonstrating strong problem-solving skills and proactive communication.
  • Proficiently utilized software and tools, including AutoCAD, Microsoft Visio, Microsoft Excel, GIS, and ICGS, to streamline processes and enhance job performance, contributing to greater operational efficiency and effectiveness.
  • Generated and compiled detailed reports on various key performance indicators (KPIs), including revenue, backlogs, and employee performance, providing valuable insights for data-driven decision-making.
  • Oversaw the daily tasks and responsibilities of a team of ten or more employees, assigning and prioritizing job tasks to ensure optimal productivity and efficiency.
  • Diligently maintained and updated the client database, minimizing inaccuracies and omissions of critical information, thereby enhancing client satisfaction and trust.
  • Provided comprehensive training to new hires, equipping them with the skills to effectively interpret and execute work orders, while emphasizing our commitment to quality standards.

Receiving Manager/Department Manager/Sales Associate

Modell's Sporting Goods
New York, NY
08.2013 - 12.2019
  • Spearheaded the receiving department, overseeing the unloading process for merchandise shipments and ensuring timely and accurate product intake
  • Managed the receiving department, overseeing the unloading of merchandise from shipments twice weekly
  • Collaborated with team members to ensure the store's appearance was clean, organized, and visually appealing to customers
  • Supervised a team of 6-7 stock associates per shift, delegating tasks and providing guidance to enhance efficiency and productivity
  • Strategically assigned tasks to associates based on their strengths and weaknesses, following up on task completion at the end of each shift
  • Organized and maintained thorough documentation for all incoming shipments, streamlining the receiving process
  • Provided exceptional customer service by assisting with product selection and inquiries

Education

Bachelor of Technology - Computer Engineering Technology

New York City College of Technology
Brooklyn, NY
06.2018

Skills

  • Visio
  • AutoCAD
  • Skilled in Microsoft Office Tools
  • Geographic Information System (GIS)
  • Intelligent Computer Graphics System (ICGS)
  • Project tracking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native language
Spanish
Intermediate (B1)
B1

Timeline

Project Manager/Draft Technician 2

Allstate Sales Group
12.2019 - 01.2025

Receiving Manager/Department Manager/Sales Associate

Modell's Sporting Goods
08.2013 - 12.2019

Bachelor of Technology - Computer Engineering Technology

New York City College of Technology

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Jose Rodriguez