Jose Rodriguez
MIAMI,FL
Summary
Adaptable individual with a solid background in customer service and labor operations. Known for effective communication and attention to detail, ready to drive operational success and enhance customer experiences.
Overview
27
27
years of professional experience
Work History
Car Wash Laborer
Sport Car Wash
Miami
12.2017 - Current
- Operated high-pressure washing equipment to ensure thorough cleaning of vehicles.
- Maintained cleanliness and organization of work area, enhancing operational efficiency.
- Assisted in training new staff on car wash techniques and safety procedures.
- Conducted routine maintenance on equipment to minimize downtime and improve performance.
- Collaborated with team members to streamline workflows, reducing service time for customers.
- Resolved customer inquiries and concerns, providing exceptional service and fostering satisfaction.
- Implemented quality control measures to maintain high standards of vehicle detailing services.
- Monitored inventory levels of cleaning supplies, ensuring availability for uninterrupted operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Substitute Teacher K -12th Grade
Miami Dade School Board
Miami, FL
04.2005 - 12.2009
- Developed and implemented lesson plans to engage diverse student populations.
- Collaborated with teachers to maintain classroom order and support educational goals.
- Adapted instructional materials for varying learning styles and needs of students.
- Fostered a positive learning environment through effective classroom management techniques.
- Provided individualized support to students struggling with curriculum content.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Student Assistant
University of Miami
Coral Gables, FL
08.1999 - 07.2002
- Organized and maintained departmental records, enhancing accessibility and accuracy of information.
- Provided support for administrative tasks, streamlining office operations and improving workflow efficiency.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.
Education
Bachelor of Arts - English Literature
University of MiamFall
Coral Gables, FL05-2022
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Time management
- Punctual and reliable
- Customer service
- Adaptable
- Relationship building and management
- Verbal and written communication
- Complex Problem-solving
- Activity planning
- Records management
- Activity management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Car Wash Laborer
Sport Car Wash
12.2017 - Current
Substitute Teacher K -12th Grade
Miami Dade School Board
04.2005 - 12.2009
Student Assistant
University of Miami
08.1999 - 07.2002
Bachelor of Arts - English Literature
University of MiamFall