Jose Roman
Bloomfield,NJ
Summary
I'm a motivated professional with a background in admin and, skilled in office tools like Word and Excel. Experienced in inventory management, team leadership, and customer service, particularly as a sales representative and logistics. My commitment to excellence in customer service is reflected in my experience, where I managed financial transactions accurately and efficiently while maintaining high standards of compliance and customer satisfaction. I am a lifelong learner, always seeking opportunities to expand my knowledge and skills. My proactive approach and ability to adapt to dynamic environments enable me to confidently tackle challenges and achieve outstanding results. I am excited to contribute my experience and skills to a dynamic, success-oriented team where I can continue to grow professionally and add significant value to the organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Transportation Manager/Driver
Elder Care Of Belleville
01.2023 - Current
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
- Making daily calls to hospitals, medical centers to make appointments for all our clients.
Sales Representative and Logistics
Cabreras Painting
11.2020 - 11.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Provided feedback from customers to product development team, influencing future product enhancements.
Education
High School Diploma -
Unidad Educativa Fiscomisional San Juan Bosco
Zaruma, Ecuador03-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Professionalism and etiquette
- Calendar management
- Meeting scheduling
- Advanced knowledge of Microsoft Office, Powerpoint, Excell
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- Course in Office Programs
- Certification in inventory management and logistics
Timeline
Transportation Manager/Driver
Elder Care Of Belleville
01.2023 - Current
Sales Representative and Logistics
Cabreras Painting
11.2020 - 11.2022
High School Diploma -
Unidad Educativa Fiscomisional San Juan Bosco
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