Jose Ruesga
Des Moines,United States
Summary
Hardworking Quality Assurance Professional with extensive experience in Quality Control and Continuous Improvement processes.. Skilled at managing long-term quality goals and day-to-day organization. Methodical record keeping and data integrity experience. Specialties include operational improvements, program implementation and documentation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance
Katecho LLC
08.2022 - Current
- Performed manual and automated testing to ensure software compatibility with multiple platforms and devices
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Developed and implemented a customer-oriented strategy that increased customer satisfaction
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Quality Assurance Coordinator
Anagram International
09.2020 - 08.2022
- Investigated recurring customer complaints, determining source of non-conformance incidences and recommending solutions.
- Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
- Developed and deployed a comprehensive training program that improved employee engagement and job satisfaction
- Worked with project managers to develop and implement strategies for cost savings and resource optimization.
Regional Team Lead
Alternative to Violence Project
09.2012 - 08.2022
- Developed and implemented team processes and procedures that reduced errors and improved team performance
- Facilitated small group activities to promote the development of social skills and positive peer relationships
- Coached team members in techniques necessary to complete job tasks.
- Facilitated group sessions to teach social skills, anger management, and stress management.
Education
Associate of Arts and Sciences -
Iowa Central Community College
Fort Dodge, IA10.2023
Skills
- Ability to Multitask
- Effective Time Management
- Fast Learner
- Leadership
- Microsoft Office
- Regulatory Compliance
- Process Analysis
- Quality Control Tests
- Risk Analysis and Mitigation
- Bilingual
Certification
Des Moines Community College, Des Moines, IA, 06/01/21, 06/01/22, Received Certifications in the various Microsoft programs; Word, Excel, Access, and PowerPoint.
Languages
English
Spanish
Details
Des Moines, IA, 5152387844, jdario.ruesga@gmail.com
Personal Information
Title: Quality Assurance Coordinator
References
Brady Paullin, Katecho LLC, Quality Control Manager, bpaullin@katecho.com, 515 244-1212
Paul King, Director of Manufacturing Katecho LLC, pking@katecho.com, 515 244- 1212
Sandy Krell-Andre, Alternatives to Violence, State Chair, flowerchildska@mac.com, 319 208-5218
Timeline
Quality Assurance
Katecho LLC
08.2022 - Current
Quality Assurance Coordinator
Anagram International
09.2020 - 08.2022
Regional Team Lead
Alternative to Violence Project
09.2012 - 08.2022
Associate of Arts and Sciences -
Iowa Central Community College
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