Jose Ruiz
Lebanon,PA
Summary
Experienced quality assurance skilled at using software to automate testing functions. Highly organized and proactive with good project management and communication skills. Working well with my team and having good communication with my managers and associates to better assist them. Consider myself as an over-achiver one who achieves success over and above the standard or expected level and also getting positive feedbacks from co-workers/managers.
Overview
9
9
years of professional experience
Work History
Quality Assurance
Walmart Distribution Center
Lebanon, PA
11.2022 - Current
- Delivered high-quality products through rigorous testing procedures and quality assurance practices.
- Coordinated closely with Quality Assurance teams to address any non-conformance issues promptly.
- Implemented quality assurance measures, resulting in a significant decrease in customer complaints.
- Introduced comprehensive quality assurance processes, ensuring consistent delivery of exceptional customer service experiences.
- Implemented quality assurance measures to improve overall product reliability and customer satisfaction.
- Not only helping associate within the facility with trouble shooing/quality situation but also making sure were serving our customers with accurate results and proper service so we can always have a positive feedback from our customers.
Utility
Walmart Distribution Center
Pottsville, PA
01.2015 - 08.2019
- Assisted in the development and implementation of training programs for new employees, increasing overall team proficiency levels.
- Increased safety by adhering to established policies and procedures during all tasks.
- Maintained clean worksites, promoting a safe environment for all personnel involved in projects.
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Verified that all safety procedures were followed while working on utility systems.
- Started as an orderfiller picking orders to service our customers, then transferred to high reach stock picker, also was aT3 and was on the saftey team.
Education
High School Diploma -
Lebanon High School
Lebanon, PA06.2012
Skills
- Quality Assurance and Improvement
- Quality assurance support knowledge to help facility reduce any errors, mis-packaging, damage freight to better serve our customers
- Knowing how to handle issues properly to avoid any further problem where merchandise doesnt get to where it needs to be and customer is not satisfied
- My responsiblity within the facility is to service our customer with integerity, loyalty, Quality & satisfaction
Languages
Spanish
Full Professional
Timeline
Quality Assurance
Walmart Distribution Center
11.2022 - Current
Utility
Walmart Distribution Center
01.2015 - 08.2019
High School Diploma -
Lebanon High School