Jose Ruiz
San Bernardino ,CA
Summary
Dynamic leader with extensive experience at FedEx Ground, excelling in warehouse operations and team leadership. Streamlined processes, reduced accidents by implementing safety standards, and enhanced team performance through effective training and collaboration. Proven ability in lean principles and fostering a results-driven work environment. Achieved significant improvements in efficiency and employee retention. Diligent Sort Manager with proven ability to oversee and streamline sorting operations. Successfully managed teams to ensure timely and accurate package distribution, enhancing overall efficiency. Demonstrated problem-solving skills and adaptability in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Sort Manager
FedEx Ground
07.2016 - Current
- Collaborated with other departments to identify areas for improvement, leading to more streamlined operations overall.
- Developed strong relationships with vendors and suppliers, ensuring timely deliveries and favorable pricing for necessary materials.
- Managed a team of sorters to ensure timely completion of tasks while maintaining quality standards.
- Managed budgets and financial reporting for the sorting department, identifying opportunities to reduce costs without compromising quality or efficiency.
- Enhanced employee morale through recognition programs and incentive structures that rewarded top performers.
- Developed training programs for new employees, resulting in faster onboarding and higher employee retention rates.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Area Manger
FedEx Ground
05.2016 - 08.2016
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Transformed underperforming teams into productive, profitable teams.
Operations Manager
FedEx Ground
10.2010 - 05.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Package Handler Trainer
FedEx Ground
02.2007 - 10.2010
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Strengthened communication skills among team members through targeted group activities and exercises during training sessions.
- Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
Education
High School Diploma -
Arroyo Valley High School
San Bernardino, CA06.2006
Skills
- Warehouse Operations
- Lean principles
- Warehouse Safety
- Product Sorting
- Workflow Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Excellent Communication
- Team Leadership
- Adaptability
- Team building
Bravo Zulu recognition for 100 days injury free.
The Award was given to me because the sort was able to go 100 days injury free during Peak Season of 2021.
Languages
Spanish
Native or Bilingual
Timeline
Sort Manager
FedEx Ground
07.2016 - Current
Area Manger
FedEx Ground
05.2016 - 08.2016
Operations Manager
FedEx Ground
10.2010 - 05.2016
Package Handler Trainer
FedEx Ground
02.2007 - 10.2010
High School Diploma -
Arroyo Valley High School